Strategic Analytics & Insights Manager, Customer Success

NielsenIQ; Petaling Jaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading consumer intelligence firm in Petaling Jaya seeks an Analytics & Insights Manager to support FMCG clients by providing actionable insights and analyses. The role includes managing a small team, ensuring high-quality deliverables, and engaging with various stakeholders. Applicants must have a degree in Business or Economics, 3-4 years of relevant experience, and strong communication skills. This position offers a flexible work environment and a chance for professional growth.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• 3-4 years of experience in market intelligence and research analysis.
• Experience within the FMCG industry is advantageous.
• Aptitude for numbers and detail-oriented.

Responsibilities

• Be the day-to-day contact of Retail Measurement Services clients.
• Deliver analyses, charts, and reports that meet client expectations.
• Manage a team of 3-4 executives in providing actionable recommendations.

Skills

Excellent written and verbal communication

Proficiency in English

Highly competent in MS Excel

People skills

Resourceful problem-solving

Meticulousness

Education

University degree in Business or Economics

Marketing specialization

Tools

MS Excel

PowerPoint

Job description

A leading consumer intelligence firm in Petaling Jaya seeks an Analytics & Insights Manager to support FMCG clients by providing actionable insights and analyses. The role includes managing a small team, ensuring high-quality deliverables, and engaging with various stakeholders. Applicants must have a degree in Business or Economics, 3-4 years of relevant experience, and strong communication skills. This position offers a flexible work environment and a chance for professional growth.