Sports Advisor Part Time-Decathlon Connect Publika

Decathlon Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Part time

Job summary

Join Decathlon Malaysia as a Sports Advisor at the new Decathlon Connect store in Publika Shopping Gallery. This role offers a unique retail experience where you'll ensure customer satisfaction, educate on sports products, and participate in community events. Perfect for sports enthusiasts looking to build a career or take on a flexible part-time role.

Benefits

Flexible working hours

Career development opportunities

Participation in community sports events

Qualifications

• Passionate about sports and retail.
• Friendly and professional attitude towards customers.
• Ability to work in a team and independently.

Responsibilities

• Ensure customer satisfaction through friendly service.
• Educate customers on product features and benefits.
• Participate in store layout and sales displays.

Skills

Customer Focus

Sports Knowledge

Communication

Problem Solving

Education

High School Diploma or equivalent

Job description

The World's Largest Sports Retailer is recruiting passionate sports enthusiasts to join our Decathlon Connect Team at Publika Shopping Gallery, which is opening soon!

Decathlon Connect Publika is our new concept store launching soon.

While our current mega stores offer a comprehensive retail sports experience, our Connect stores will provide a full range of products and services with a more personalized approach to meet all your sports needs. Although smaller in size, our commitment remains the same, and your satisfaction is our priority.

We believe people are at the heart of our business, innovation is endless, and the freedom to decide and act is vital in building a strong workforce.

Game changers and sports enthusiasts, our doors are wide open for you!

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?

A STUDENT?

OR A SECOND JOB WITH FLEXIBLE HOURS?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor, your role is to ensure all customers leave our stores satisfied. From a friendly and professional welcome to a quick and easy payment process, your goal is to deliver a 5-star shopping experience. Decathlon invests heavily in the development of its teammates so those who want to build careers within the business can flourish. Whether you're a student seeking a part-time role or someone looking for a career change, Decathlon caters to all.

Responsibilities:

1. To Customers
   • Welcome customers professionally.
   • Commit to customer satisfaction and find suitable solutions for returns, complaints, checkout, etc.
   • Educate customers on omni-channel brand offerings and product ranges.
   • Know the technical features and benefits of Decathlon products to recommend appropriate products.
   • Build relationships with customers both in-store and online.
   • Passionately share sports knowledge and help customers discover new sports.
   • Encourage subscription/registration of loyalty cards to enhance customer information.
   • Participate in community sports events near the store.
2. To Decathlon Malaysia
   • Understand department goals and work with the team to achieve them.
   • Promote innovation and sports experiences in-store.
   • Increase sales using available resources and tools.
   • Arrange the store layout according to guidelines.
   • Create high-quality store displays based on customer satisfaction principles.
   • Maintain attractive product facing and stock accuracy.
   • Raise awareness about Decathlon Connect among stakeholders.
3. For Safety of People and Goods
   • Enforce safety and security standards.
   • Follow fire safety and evacuation procedures.
   • Implement security procedures to prevent shrinkage.
   • Follow product safety policies regarding storage and expiry dates.
4. Development and Skills
   • Manage personal development and training plans.
   • Participate in training and develop training skills.
   • Assist in improving team skills with leadership support.