Sports Advisor Part Time (Decathlon Aeon Bukit Mertajam)

Decathlon Malaysia; Seberang Perai; On-site; MYR 100,000 - 150,000; Part time

Job summary

Decathlon Malaysia is seeking passionate Sports Advisors for their new store in Bukit Mertajam. Ideal candidates should love sports and enjoy helping customers. The role focuses on providing excellent customer service and ensuring customer satisfaction while promoting a retail environment that encourages growth and learning.

Qualifications

• Passion for sports and customer engagement is essential.
• No specific prior experience required, training provided.

Responsibilities

• Welcome customers and ensure satisfaction with services.
• Promote products based on technical knowledge and relationships.
• Achieve department goals through teamwork and innovation.

Skills

Customer service

Communication

Sales

Relationship building

Education

Student or equivalent

Job description

The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Store at Aeon Bukit Mertajam, Penang, which is Opening Soon!

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?

A STUDENT?

OR A SECOND JOB WITH FLEXIBLE HOURS?

IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor, your role is to ensure all customers leave our stores satisfied. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a 5-star shopping experience. Decathlon invests heavily in the development of teammates so that those who want to build careers within the business can flourish. Whether you're a student seeking a part-time role or someone looking for a career change, Decathlon caters to all.

Responsibilities:

1. To Customers
   • Welcome customers professionally.
   • Ensure customer satisfaction by resolving issues such as returns, complaints, and checkout efficiently.
   • Know the technical features and benefits of Decathlon products to recommend suitable products.
   • Develop customer relationships both in-store and online.
   • Pass on sports passion and help customers discover new sports.
   • Encourage loyalty card subscriptions to enhance customer information.
2. To Decathlon Malaysia
   • Understand department goals and work with the team to achieve them.
   • Promote innovation and sports experiences in-store.
   • Increase sales using resources and commercial tools.
   • Arrange store layout according to guidelines.
   • Create high-quality store displays based on Customer Satisfaction principles.
   • Maintain store layout and stock accuracy using the replenishment system.
3. For Safety of People and Goods
   • Enforce safety and security standards.
   • Know and follow fire safety and evacuation procedures.
4. Development and Skills
   • Participate in training to develop skills.