Solutions Engineer

Razorpay; Malaysia; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading fintech company is seeking a Solution Engineer based in Malaysia. The role involves supporting clients with technical implementations of payment solutions. Candidates should have over 2 years of relevant experience, strong communication skills, and a good understanding of REST APIs. This is a permanent full-time position located in Kuala Lumpur.

Qualifications

• 2+ years of experience in product-based payments or SaaS platform integrations.
• Strong expertise in REST APIs.
• Excellent written and verbal communication skills.

Responsibilities

• Deep understanding of the entire product suite.
• Implement solutions provided by Curlec Razorpay for key clients.
• Support reactive queries and requests raised by merchants.

Skills

Technical implementation

REST APIs

Communication skills

Coding language proficiency

Education

Bachelor’s or Master’s degree in Computer Science or related field

Job description

About Us

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ).

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

This role is based in Malaysia. Please apply if you are authorised to work without a sponsorship.

Responsibilities

• Deep understanding of the entire product suite.
• Up-to-date technical knowledge and in-depth understanding of any coding language.
• Responsible for implementation of solutions provided by Curlec Razorpay for key clients.
• Represent Curlec Razorpay from platform integration perspective with prospective merchants.
• Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and merchants.
• Support the reactive queries and requests raised by merchants within an agreed turnaround time and quality standards.
• Read and respond to integration and platform documents shared by prospective customers.
• Act as a key feedback channel for customer's product requirements and close the loop with the Product team.
• Validate requirements for product customisation requests from clients.

Requirements

• 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
• Strong expertise in REST APIs.
• Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
• Excellent written and verbal communication skills, with strong presentation abilities.
• Preferably from Fintech background.

Location & Commitments

• Permanent full-time role based at our office - Kuala Lumpur (Mondays to Fridays)

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

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