Solution Designer - Ivalua

Singtel; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading communications technology group is looking for a Senior Solution Designer in Kuala Lumpur. You will support Ivalua applications integrated with SAP ERP, focusing on resolving issues related to Source-to-Contract and other modules. Ideal candidates should have strong SQL and scripting experience, and a background in IT or Computer Science. Join us to create impactful solutions and advance your career.

Qualifications

• Bachelor's degree in Computer Science or IT or a related field.
• Strong experience in configuring and handling S2C, SIM/SRM, and P2P modules.
• Configuration skills to configure workflows, forms, business rules, and UI elements in Ivalua.

Responsibilities

• Provide Level 2 and Level 3 support for Ivalua applications.
• Troubleshoot and debug Ivalua application issues.
• Analyze Ivalua logs and system behavior to pinpoint issues.

Skills

JavaScript

Groovy

SQL

Ivalua modules

S2C

P2P

SIM/SRM

Education

Bachelor's degree in Computer Science or IT

Tools

ServiceNow

Job description

Be a part of something BIG

SayHELLO to BIG Possibilities with Singtel KL(Sudong MY Sdn Bhd)!

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre!

As aSenior Solution Designer (Ivalua),you will besupportingIvalua applications integrated withSAP ERPas well as implementingcustomizations and changesto meet evolving business requirements

We are searching for candidates with good scripting experience in JavaScript or Groovy and SQL as he/ she will be handling Ivalua support, especially in S2C (Source-to-Contract), SIM/SRM (Supplier Information Management / Supplier Risk Management), and P2P (Procure-to-Pay) modules.

Make an impact by

Support Responsibilities:

• ProvideLevel 2 and Level 3 supportfor Ivalua applications, ensuring smooth operations and resolving issues related toS2C,SIM / SRM andP2Pmodules.
• Troubleshoot and debugIvalua application issues, especially aroundapproval flowsand configurations, identifying root causes and applying timely solutions.
• AnalyzeIvalua logs,error messages, andsystem behaviourto pinpoint issues, providing resolutions to minimize downtime.
• Manage and maintainauthorizations and user profileswithin Ivalua, ensuring compliance with security and access control policies.
• Assist inincident management, effectively identifying and resolving technical issues, and managing service requests.
• Ensure thestabilityandperformanceof the Ivalua application by proactively addressing recurring issues and system behaviour anomalies.
• Support internal and external IT audit reviews and implement improvements to comply with IT polici

Change and Customization Responsibilities:

• Collaborate with business stakeholders to understandnew business requirementsandtranslate them into system changesor configurations.
• Configure and modify Ivaluamodules and business processes in alignment with business needs, ensuring smooth functionality.
• Create and modifyintegrationsandEAI (Enterprise Application Integration) consoleto support business changes and streamline data flow between Ivalua and other systems like SAP.
• Developanalytical reportsand queries usingSQL, ensuring the data meets business requirements and delivers actionable insights.
• Customize Ivalua system configurations, adapting workflows, approval processes, and module settings to fit the new or changing business processes.
• Maintain a strong understanding of Ivalua's table relations, ensuring smooth data integration and consistent reporting

Skills for Succes

• Bachelor or higher degree in Computer Science or IT or related field
• Candidates with experience in SQL, scripting (e.g. JavaScript, Groovy) and/ or ServiceNoware highly encouraged to apply for the role.
• Strong experience inconfiguring and handling S2C,SIM/SRM, andP2Pmodules, with the ability to support and customize them to meet business requirements.
• Configuration skills to configure workflows, forms, business rules, and UI elements in Ivalua.
• Relevant scripting & SQL skillsets like Ivalua scripting (VSL) to further enhance the solution.
• Integration knowledge and experience with APIs, web services that may be required when integrating Ivalua with other systems.
• Solid understanding and experience withapproval flows, including troubleshooting and debugging.
• In-depth knowledge ofIvalua's standard table relationsto ensure proper integration and reporting.
• StrongSQLproficiency for handling queries and creatinganalytical reports.
• Ability tocreate, configure, or modify integrationsand manage theEAI consoleto facilitate smooth data exchange.
• Strong knowledge of Ivalua’sconfigurations, customizations, and the functionalities of various modules.
• Ability to analyzeIvalua logs, system behaviors, and error messages to troubleshoot and resolve issues.
• Knowledge of security and access control within Ivalua, including managing user profiles and authorizations.

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