Solution Consultant

SYNNEX; Petaling Jaya; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A technology solutions provider is seeking a SketchUp Solution Consultant to enhance technical excellence and drive business growth in Malaysia and Singapore. The role involves leading technical discussions, supporting customer training, and creating marketing materials. Ideal candidates should have extensive experience in SketchUp and AEC sectors, along with strong communication skills. This position promotes collaborative work with partners and offers opportunities to make significant impacts within the industry.

Benefits

Diversity, Equity & Inclusion initiatives

Career development programs

Well-being programs

Community engagement activities

Qualifications

• 3+ years in vendor, channel, or solution consulting roles.
• Deep expertise in SketchUp and its ecosystem.
• Strong background in Architecture, Engineering, Construction (AEC).
• Excellent written and verbal communication in English.

Responsibilities

• Lead pre-sales demonstrations and technical discussions.
• Support post-sales activities and customer training.
• Drive SketchUp adoption with partners and customers.
• Create marketing materials and content to promote SketchUp.

Skills

SketchUp

Autodesk Revit

Business Communications

Training

Content Creation

Education

Technical degree in architecture, engineering, construction, or related fields

Tools

Trimble SketchUp

V-Ray

Job description

Overview

Job Purpose
The SketchUp Solution Consultant is responsible for driving technical excellence, solution adoption, and business growth for SketchUp across Malaysia and Singapore. Acting as the bridge between SketchUp, Value Added Resellers, solution partners, and end‑users, this role ensures successful integration of SketchUp solutions into customer workflows across architecture, engineering, construction, interior design, and related industries. The consultant leverages customer insights, partner feedback, and technical expertise to deliver impactful demonstrations, training, workflow optimization, and post‑sales support that accelerate regional growth.

Responsibilities

Pre‑Sales, Post‑Sales & Technical Services

• Lead and coordinate pre‑sales demonstrations, technical discussions, solution positioning, and workflow presentations for SketchUp and its ecosystem.

• Support post‑sales activities including deployment, installation, configuration, troubleshooting, and workflow optimization.

• Conduct in‑depth technical discovery to understand customer workflows, pain points, and business requirements, recommending the right SketchUp solutions and services.

• Provide billable consulting services for customer projects, including template creation, workflow design, and integration with other Trimble solutions.

• Work closely with partners and customers to identify recurring issues and collaborate with SketchUp/Trimble teams to resolve them.

Partner & Customer Enablement

• Organize and deliver enablement programs for Value Added Resellers and customers, including:

  • Technical training

  • Mentoring

  • Workshops

  • Webinars and seminars

  • Certification or skills‑development sessions

• Deliver online and in‑person training for sales partners and end‑users across Malaysia and Singapore.

• Support partners with technical knowledge, competitive positioning, and solution differentiation.

Business Growth & Market Development

• Drive SketchUp adoption by aligning partners and customers with the product roadmap, value proposition, and regional business strategy.

• Support partners in building strong SketchUp pipelines, improving attach rates, and expanding into new industry segments.

• Participate in marketing initiatives, industry events, trade shows, and customer roadshows to promote SketchUp solutions.

• Identify measurable outcomes from delivered activities, such as productivity gains, workflow improvements, and user learning curve acceleration.

Marketing & Content Creation

• Create social media content in various formats (short‑form videos, posts, reels, carousels) to promote SketchUp workflows, tips, and success stories.

• Develop brochures, one‑pagers, workflow guides, and other marketing‑related materials to support partner campaigns and customer education.

• Collaborate with Business Units to produce technical‑marketing content that highlights SketchUp’s value proposition and industry relevance.

• Support marketing initiatives with technical insights, demo assets, and content tailored for regional audiences.

Thought Leadership & Content Development

• Serve as the regional subject‑matter expert for SketchUp and its ecosystem.

• Create and publish benchmarks, workflow guides, best practices, and technical articles for internal and external platforms.

• Provide insights on industry trends, customer needs, and competitive landscape to influence product and business strategy.

Knowledge, Skills & Experience

Technical & Industry Expertise

• 3+ years of experience in vendor, channel, or solution consulting roles; or 5+ years in channel‑driven software environments.

• Deep expertise in SketchUp and its ecosystem: SketchUp Pro, Layout, Sefaira, Trimble Connect, Extensions.

• Hands‑on experience with Autodesk Revit and AutoCAD, with strong understanding of interoperability and workflow integration with SketchUp.

• Strong background in Architecture, Engineering, Construction (AEC) or related design/technical fields.

• Practical understanding of AEC workflows including conceptual design, 3D modeling, visualization, documentation, and project delivery.

• Familiarity with industry standards, modeling practices, and multi‑software workflows across design and construction.

• Solid knowledge of IT fundamentals (operating systems, networks, cloud technologies, databases, scripting).

• Strong analytical and troubleshooting skills with the ability to diagnose and resolve technical issues.

• Ability to translate technical workflows into measurable business value and productivity improvements.

Business & Communication Skills

• Proven ability to influence and align VARs, partners, and customers toward shared business outcomes.

• Strong negotiation, presentation, and communication skills.

• Excellent written and verbal communication in English; proficiency in Malay, Mandarin, or Tamil is an advantage.

• Team‑oriented with strong customer‑success mindset.

• Persistent, resilient, and comfortable operating in a high‑growth software environment.

Qualifications

• Technical degree or equivalent qualification in architecture, engineering, construction, design technology, or related fields.

Key Skills

Autodesk Revit, Business Communications, Content Creation, Content Development, Content Marketing, Marketing Initiatives, Post-Sales, Presales, Presentations, Professional Presentation, Social Media, Social Media Content Management, Training, Trimble SketchUp, V‑Ray, Webinars

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses.
• Elevate Your Personal Well‑Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.