Software Platform Engineer (Banking Domain) — Bangi, Malaysia

Talent.com MY; Bandar Baru Bangi; On-site; MYR 150,000 - 200,000; Full time

Job summary

A prominent technology firm is seeking a skilled Software Platform Engineer in Bangi, Malaysia. This role involves providing Level 2 support for custom middleware APIs integrated with their Operational Data Source (ODS) platform. Candidates should have a Bachelor's degree in Computer Science or IT, along with 3–5 years of relevant experience, particularly in Node.js and MongoDB. The position offers a long-term, renewable contract with a salary range of RM 11,000 – RM 12,000, emphasizing teamwork and strong analytical skills.

Qualifications

• 3–5 years of experience in software or IT domains.
• Strong analytical and problem-solving abilities.
• Good communication and documentation skills.

Responsibilities

• Provide Level 2 operational support for custom API services.
• Perform routine maintenance, health checks, and performance tuning.
• Coordinate with development teams to package and deploy solutions.

Skills

API frameworks

Node.js

MongoDB

Python

SQL/NoSQL databases

Jenkins CI/CD

Problem-solving

Communication

Team player

Education

Bachelor’s Degree in Computer Science or IT

Tools

Dynatrace

ELK

Job description

Software Platform Engineer (Banking Domain) — Bangi, Malaysia

We are seeking a skilled and experienced Software Platform Engineer to provide Level 2 support for a custom-developed middleware API layer integrated with our Operational Data Source (ODS) Platform. This role is critical to ensuring the stability, performance, and scalability of our ODS infrastructure — primarily focused on Node.js and MongoDB.

Key Responsibilities

• Provide Level 2 operational support for custom API services across environments (Production, DR, UAT, SIT), including MongoDB integrations.
• Perform routine maintenance, health checks, and performance tuning.
• Troubleshoot incidents and escalate to Level 3 or vendor support when required.
• Execute deployments for data pipelines, API services, and platform upgrades.
• Coordinate with development teams to package, validate, and deploy solutions according to release schedules.
• Support deployment and operational readiness of API services consuming/exposing MongoDB data.
• Investigate platform incidents, maintain logs and records of incidents, resolutions, and deployments.
• Act as a liaison between business squads, developers, and product principals to resolve support tickets and drive proactive improvements.
• Contribute to architectural discussions on scalability, performance, and maintainability; provide input on API integration strategies between ODS and downstream systems.
• Maintain documentation for deployment, support procedures, and configurations; ensure compliance with internal standards and audit requirements.
• Support knowledge transfer and training for Level 1 support teams.

Qualifications & Skills

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• 3–5 years of experience in software/IT domains.
• Exposure to API frameworks, reporting/analytics systems.
• Comfortable reading/modifying code (Node.js, Python) and scripts.
• Knowledge of SQL/NoSQL databases and Jenkins CI/CD.
• Familiar with monitoring tools (e.g., Dynatrace, ELK).
• Banking product/process knowledge is an advantage.
• Strong analytical and problem‑solving abilities.
• Good communication and documentation skills.
• Team player, resourceful, comfortable in agile environments.
• Ability to work with business squads to define solutions.

Job Details

Position: Software Platform Engineer
Domain: Banking
Job Type: Long‑term, renewable
Location: Bangi, Malaysia
Salary: RM 11,000 – RM 12,000
Working Hours: Mon–Thu: 8:45 am – 5:45 pm
Fri: 8:45 am – 4:45 pm
Interviews: Via Zoom/Teams (weekdays)