Software Engineering Specialist

AIA Hong Kong; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a software engineering specialist to develop and modernize applications. This role involves application development, governance of software processes, and managing vendor relations. The ideal candidate will have a degree in IT, 5–6 years of experience in software engineering, and strong communication skills. Join us to contribute to a healthier future for everyone and support business strategies.

Qualifications

• 5–6 years of experience in IT Product Management or Software Engineering.
• 3–4 years of supervisory experience in IT.
• Strong presentation and documentation skills.

Responsibilities

• Responsible for application development activities and deliveries.
• Manage vendor services and SLAs for applications.
• Ensure application availability and timely resolution.

Skills

Software development

Process improvement

Analytical skills

Communication skills

Interpersonal skills

Education

Degree in IT

Tools

Microsoft Office

BPM

Enterprise Integration

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

The role acts as a software engineering specialist responsible for developing and modernizing assigned applications. The position requires strong collaboration across technology teams, third‑party vendors, group functions, and business stakeholders. You will be expected to follow the software engineering lifecycle and ensure all required standards, best practices, and guidelines are adhered to, while staying aligned with the organization’s overall objectives and goals. The role also requires good organizational skills, the ability to multi‑task in a complex environment, and strong interpersonal skills.

Roles and Responsibilities:

Software Design and Engineering (80%)

• Responsible for application development activities (design and coding) and deliveries for the Group Policy Admin system (G400).

• Accountable for one or more application solutions/systems, ensuring quality, architecture, risk, and security compliance, as well as continuous improvement.

• Responsible for governance and execution of software development processes, including version control, code reviews, architecture, security, quality, and performance.

• Manage vendor services and SLAs for applications/systems under his/her purview.

• Ensure application availability and reliability, with timely resolution of issues and problems.

Resource & Team Management (10%)

• Optimize resource planning and utilization to maximize output supporting business demands.

• Coach and mentor team members to develop the technical skills required for their roles.

• Ensure team performance aligns with divisional and company strategies.

Delivery Management (5%)

• Responsible for planning, prioritizing, and managing the delivery of assigned initiatives/projects with all stakeholders.

• Ensure all deliveries comply with standard operating processes (e.g., SDLC, change management, security tollgates).

• Ensure business and functional requirements are translated into effective system solutions.

• Manage and optimize resource planning for product managers, business system analysts, and software engineers to support successful delivery.

• Manage, optimize, and plan operating expenditure and capital expenditure.

Stakeholder Management (5%)

• Manage and prioritize business demands based on value generation and resource capacity in collaboration with business unit heads.

• Manage, negotiate, and influence relationships with business users and product managers (inter- and intra-divisionally) to deliver credible and consistent solution services.

• Manage and influence relationships with vendors, business partners, and Group IT to ensure delivery flexibility.

Minimum Job Requirements:

• Degree in IT from an accredited institution.

• 5–6 years of experience in IT Product Management or Software Engineering, with 3–4 years of supervisory experience in the relevant IT domain.

• Strong experience in process improvement for software development.

• Strong presentation and documentation skills using Microsoft Office tools.

• Solid technology and architecture background in middle and back‑office solutions (e.g., BPM, Group 400, Life Asia, Polisy Asia, Enterprise Integration, Content Management, Customer Communication Management).

• Strong communication skills with the ability to interact with middle and senior management, and internal and external stakeholders.

• Strong analytical and problem‑solving abilities.

• Preferably with domain knowledge in insurance business operations, including distribution channels.

• Able to work independently and highly self‑motivated.

• Collaborative, able to work effectively with peers and other stakeholders.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.