Site Supervisor - Large-Scale Document & Microfilm Digitization

Tech-Store Malaysia; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digitization firm is seeking a Site Supervisor for a pivotal role in overseeing large-scale document and microfilm digitization projects in Selangor. The successful candidate will manage a team of technicians, ensuring operational efficiency and adherence to quality standards. With a strong profile in document management and supervision, this position requires at least 2 years of relevant experience and excellent people-management skills. The role is based in Puchong or Putrajaya, requiring hands-on leadership and attention to detail.

Qualifications

• Minimum of 2 years’ experience as a supervisor in document scanning or similar.
• Experience supervising teams of 10–20 staff required.
• Familiarity with high-volume scanning operations and quality control.

Responsibilities

• Supervise daily operations of scanning and quality control teams.
• Ensure achievement of scanning quotas and adherence to quality standards.
• Conduct daily production tracking and report issues to management.

Skills

People-management

Communication skills

Attention to detail

Basic computer skills

Job description

Overview

As the Site Supervisor at Tech-Store Malaysia Sdn Bhd, you will play a crucial role in overseeing the large-scale document and microfilm digitization project. This full-time position, based in Puchong or Putrajaya, Selangor, will require you to lead a team of digitization technicians and ensure the successful completion of this strategic initiative.

Job Description:

Responsibilities

• Supervise daily operations of scanning operators, quality control operators, and physical document transport manpower.
• Ensure achievement of daily and weekly scanning quotas and productivity targets.
• Monitor adherence to approved scanning workflows, quality standards, and operational procedures defined by the SME.
• Ensure safe handling, movement, and storage of physical documents and microfilms, preventing any damage, loss, or misplacement.
• Oversee boxing, barcode labeling, tracking, and chain-of-custody procedures for archival materials.
• Coordinate physical transport of documents between archive storage and scanning areas, ensuring accuracy and completeness.
• Conduct daily production tracking, reporting throughput, issues, and variances to project management and the SME.
• Identify and escalate technical, quality, or operational issues promptly.
• Enforce workplace safety, document preservation rules, and site security requirements.
• Manage daily attendance and workforce allocation to ensure sufficient manpower on site.
• Monitor staff discipline, punctuality, and compliance with site rules.
• Provide on-the-job guidance and corrective instructions to operators.
• Support onboarding of new staff and ensure completion of required training.
• Ensure all scanned outputs meet image quality and completeness requirements before release.
• Verify that quality control checks and metadata verification are performed as required.
• Immediately report and document any incidents of potential document damage or quality non-conformance.
• Work closely with the SME on daily and weekly work planning and process optimization.
• Implement operational plans, schedules, and instructions provided by the SME and project management.
• Coordinate with warehouse, archive, and logistics teams to ensure uninterrupted material flow.
• Maintain accurate production, attendance, and incident records.
• Prepare daily operational reports including volumes scanned, manpower status, and issues encountered.
• Support audits, inspections, and reporting requirements.

Requirements

• Minimum of 2 years’ experience as a supervisor in document scanning, digitization, records management, or similar operational environments.
• Practical experience supervising operational teams of 10–20 staff.
• Familiarity with high-volume scanning operations, quality control, and physical document handling is required.
• Strong people-management and communication skills.
• Ability to enforce procedures and productivity targets consistently.
• High attention to detail with strong quality and safety awareness.
• Basic computer skills for production reporting and tracking.
• Willingness and ability to learn new scanning technologies and procedures.
• Willing to work in Puchong or Putrajaya
• Willing to travel within Klang Valley area

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