Service Advisor

UMW Toyota Motor; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive company in Malaysia seeks a qualified candidate to achieve customer satisfaction and address vehicle issues. The ideal applicant will have a minimum of 2 years' relevant experience, along with an automotive qualification. Strong communication skills in English and Bahasa Malaysia are essential. This role requires working on Saturdays and being located in Shah Alam, transport is necessary. Competitive opportunities await those passionate about customer care.

Qualifications

• Minimum 2 years working experience in a relevant field.
• Has valid driving license and own transport.

Responsibilities

• Achieve customer satisfaction index & target.
• Explain to customers about vehicle issues.
• Perform other ad-hoc duties assigned by HOD/superior.

Skills

Automotive knowledge

Good command of English

Good command of Bahasa Malaysia

Education

Automotive / Mechanical qualification (SPM/MLVK/Diploma)

Job description

Job Responsibilities

• Other ad-hoc duties assigned by HOD/superior.
• Achieve customer satisfaction index & target.
• Explain to customers about vehicle issues.

Qualifications & Requirements

• Possess Automotive / Mechanical qualification with SPM/MLVK/Diploma or equivalent qualification with a minimum 2 years working experience in relevant field.
• Knowledge in automotive is compulsory.
• Good command in written and spoken of English and Bahasa Malaysia.
• Able to work at Shah Alam area
• Able to work on every Saturday.
• Has valid driving license and own transport.