Senior Technical Sales Support

ABB; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global technology company is seeking a Technical Support Specialist based in Petaling Jaya, Malaysia. This role involves offering technical advice and developing proposals for complex automation solutions in energy sectors. Candidates should possess an engineering degree and extensive experience in automation, with strong collaborative skills and the ability to manage tight deadlines. Proficiency in English and local language is essential, alongside a history of coordinating and delivering bids and proposals.

Qualifications

• 12–15 years of experience in automation and control systems across industrial and energy sectors.
• More than 8 years’ experience coordinating and delivering complex Bids & Proposals.
• Fluent in English; proficiency in local language.

Responsibilities

• Offer technical advice and support in conceptual studies and proposal preparation.
• Develop automation and digital solution proposals for various energy segments.
• Collaborate with sales, engineering, and product teams for compliant proposals.

Skills

Technical Support

Project Management

Problem Solving

Collaboration

Industry Compliance

Education

Engineering degree in Electrical, Controls, Automation, or related field

Job description

In this role, you will be responsible to offer technical advice and provide comment to support in early engagement, conceptual studies, FEED, and on inquiry specifications for customers/Account Managers with regards to ABB’s integrated solutions within the oil and gas, chemicals LNG segment. You will work in collaboration with other TSSS within their domain (i.e. Electrical, Telco, Digital, etc). Providing Technical Support during the technical meeting, product presentation and negotiations. You will be responsible to formulate competitive proposals, taking into consideration on best available solution / product mix, for each individual opportunity assigned to you. Ensuring bids and proposals are well documented in a timely manner and with appropriate level of details, including full and accurate cost. You will also collaborate with extended stakeholders (i.e. Project, engineering, product and leadership) and ensuring all risk review processes, assessments & approvals are adhered/documented in the preparation of the proposals.

This role is contributing to the Process Automation Energy Industries Business – Hub Asia Region. The position is based in Petaling Jaya, Malaysia.

You will be mainly accountable for:

• Develop controls, automation, and digital solution proposals for the Power & Water, Oil & Gas, Energy Transition and New Energy segments.
• Generate and shape proposal solutions that are firmly based on the specific process requirements, operational philosophies, and industry standards relevant to each segment.
• Translate customer process needs into a coherent control system architecture (DCS/PLC/SCADA/SIS), integrating the required electrical, automation, and digital layers.
• Ensure compliance with IEC/IEEE/API/ISO and segment-specific codes.
• Support the tendering cycle by preparing technical proposals, compliance matrices, solution descriptions, and value‑engineered alternatives aligned with industry best practices.
• Work closely with sales, engineering, and product teams to ensure proposals are competitive, accurate, process‑aligned, and fully compliant with customer specifications and sector‑specific requirements.

Qualifications for the role:

• Engineering degree in Electrical, Controls, Automation, or related field.
• 12–15 years of experience in automation and control systems across industrial and energy sectors.
• More than 8 years’ experience coordinating and delivering complex Bids & Proposals, including large multi‑discipline tenders.
• Extensive exposure to Power Generation, LNG Regasification, Water, Wastewater.
• Extensive experience in proposing and managing retrofit / modernization projects.
• Demonstrated resourcefulness, fast‑thinking, and effective problem‑solving skills in challenging tender environments.
• International, cross‑BU, and cross‑division experience, with the ability to operate effectively in multicultural settings.
• Fluent in English; proficiency in local language.
• Collaborative, skilled in managing tasks, organized, and highly motivated, with the ability to work within tight deadlines.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division’s goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of specialized knowledge delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start‑up and throughout the entire plant lifecycle.