Senior Technical Engineer EUC

CTC Global; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading technology firm in Kuala Lumpur seeks an experienced engineer to plan and develop complex technology solutions, primarily focusing on the End User Computing stack. Candidates should hold a diploma or degree in a relevant field or possess significant systems engineering experience. Responsibilities include defining performance standards, collaborating with vendors, and providing operational readiness. The position demands strong problem-solving abilities and adaptability within a fast-paced environment.

Qualifications

• Experience in systems engineering with 5-7 years in lieu of degree.
• Knowledge of Systems Development Life Cycle Methodologies.
• Experience with Mac OS, Windows 7/10, and Windows Server.

Responsibilities

• Plan and develop complex engineering designs for technology solutions.
• Execute detailed infrastructure design for internal projects.
• Collaborate with vendors for infrastructure designs.

Skills

Systems engineering

Problem-solving

Team collaboration

Adaptability

Education

Diploma or Bachelor's Degree in Computer Science/Information Technology

Relevant technical certification

Tools

Active Directory

SQL

SCCM

Powershell

Job description

Responsibilities

• Independently plan and develop complex engineering designs in support of the implementation of technology solutions covering the entire End User Computing stack
• Define hardware and software performance standards
• As infrastructure SME, provide expertise and knowledge in emerging technologies with strategic technology vendors
• Execute the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, service owners and partners
• Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades
• Provide detailed guidance and consultation in solutioning production incidents when required
• Maintain appropriate standardized guidelines, work procedures and schedules for solution engineering to expedite workflow and ultimately improve efficiencies
• Build collaborative relationships with the broader business and architecture communities to effectively maintain technical roadmaps and provide input into strategies and standards related to area of specialization
• Collaborate with vendors on infrastructure designs to ensure the final product is what was architected or designed
• Provide new technology overviews to IT and Enterprise leadership at varied leadership forums
• Provide direction and assistance to less experienced team members as needed

Requirements

• Diploma, Bachelor’s Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• In lieu of degree, 5-7 years of systems engineering experience
• Experience with Mac OS, Windows 7/10, Windows Server, Active Directory and SQL
• Experience with SCCM, Intune, Manage Engine or similar workstation management systems
• Scripting experience (Powershell, etc.)
• Experience automating tasks associated with technical specialties
• Experience in leading projects and initiatives and building desktop applications
• Knowledge of Systems Development Life Cycle Methodologies and process flows
• Must be able to work independently and be self-sufficient in a fast-paced environment in defining and realizing infrastructure designs
• Team and customer service oriented, flexible, and adaptable with proven ability to solve problems in a collaborative and timely manner
• Solid background in data collection, analysis, and reporting with proven debugging skills
• Ability to effectively manage multiple priorities with strong organization and planning skillset
• Ability to correlate technical actions to business impact
• Flexible and adaptable with focus on effectively managing change
• Relevant technical certification will be added advantages