Senior Store Manager — Fashion Retail & CRM Leader

SMCP Asia Limited; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading fashion retail brand in Kuala Lumpur seeks a brand ambassador to deliver an excellent client experience and promote the brand. The ideal candidate will have a secondary education and at least 8 years of related experience, including 3 years in a leadership role. Responsibilities include managing client relationships, leading sales teams to meet targets, ensuring compliance with operational processes, and handling talent development. This position is vital for maintaining the brand's image and achieving business success.

Qualifications

• Minimum 8 years related experience in fashion retail, with at least 3 years as shop-in-charge.
• Client-centric with a passion for fashion.
• Strong leadership, organization skills, and business acumen.

Responsibilities

• Deliver excellent client experience and promote the brand.
• Build and maintain long-term relationships with clients.
• Lead the team to achieve sales targets and KPIs.
• Ensure compliance with operational processes and safety.
• Handle all people-related issues and team performance.

Skills

Leadership

Client relations

Interpersonal skills

Sales driven

Education

Secondary education

Job description

A leading fashion retail brand in Kuala Lumpur seeks a brand ambassador to deliver an excellent client experience and promote the brand. The ideal candidate will have a secondary education and at least 8 years of related experience, including 3 years in a leadership role. Responsibilities include managing client relationships, leading sales teams to meet targets, ensuring compliance with operational processes, and handling talent development. This position is vital for maintaining the brand's image and achieving business success.