Senior Sales Support Specialist (MLM Industry)

Reeracoen Recruitment; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency in Malaysia is seeking a Senior Sales Support Specialist responsible for coordinating core sales functions, managing webinars and events, and providing administrative support. The ideal candidate will have strong communication skills and experience in sales coordination. This role plays a crucial part in supporting sales initiatives, generating reports, and facilitating training efforts.

Qualifications

• Experience in coordinating sales functions and events.
• Strong communication and organizational skills.
• Proficiency with digital tools for webinars and events.

Responsibilities

• Coordinate core sales functions including initiatives and projects.
• Support sales leadership and engage with field leaders.
• Assist with sales training, webinars, and events.

Job description

Overview
The Senior Sales Support Specialist will have responsibility for coordinating core sales functions including sales initiatives and projects, webinars and events, travel arrangements, preparing expenditure reports, providing field development support, and providing administrative support.

Supervisory Responsibilities
This position has no direct supervisory responsibilities.

Essential Duties & Responsibilities

Field Development

• Under the direction of sales leadership, help build relationships of trust with engaged field leaders.
• Support sales leadership as they engage on a regular basis with field leaders on goal setting and strategies to grow their teams and sales.
• Support sales leadership with online and offline meetings, training, and engagements with the field.
• Support active promotions and activities through creative engagement strategies.
• Generate reports relevant to business-building activities to ensure the sales team is on track to meet month‑end goals.

Sales Recognition

• Facilitate sales team participation in recognition efforts.
• Assist in recognition efforts at Sales Events.
• Ensure accurate and timely generation of recognition reports and production of recognition materials.
• Arrange monthly advancement shout‑out efforts with the sales team.

Sales Training, Webinar and Event Coordination

Sales Training and Webinars

• Send meeting invites and Zoom links to speakers and collaborators.
• Arrange guest speakers.
• Facilitate translation (when needed).
• Coordinate with Communications team to promote and communicate with attendees.
• Facilitate recording and rebroadcast of webinars.
• Post webinars to channels.
• Manage webinar playlists.

Sales Event Coordination

• Coordinate all aspects of sales events (venue selection and management, travel, accommodation, transportation, food and beverage, speaker coordination, and attendee communication & management, budget optimization and expenditure management).
• Gather event feedback, prepare post‑event reports, and prepare event calendar.

Administrative Duties

• Support Sales leadership with all administrative functions as needed.
• Make travel arrangements.
• Assist in presentation creation.
• Monitor business builder FB group. Advise team when commenting is required and answer questions relating to sales initiatives & programs.
• Submit all marketing support and IT requests.
• Monitor Sales inbox and report issues to appropriate department members.
• Assist with reimbursement requests and payment reconciliation for event expenses.
• Schedule Zooms/calls/meetings for Sales leadership.
• Prepare meeting agendas, take notes, send out meeting minutes and conduct follow‑up as appropriate.
• Send gifts/flowers/cards/etc. to leaders and contacts as needed.
• Follow company policies and procedures.