Senior Sales Manager

Swiss-Garden International Hotels, Resorts & Inns (A member of OSK Group); Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A premier hospitality brand in Kuala Lumpur is seeking a Sales Manager to drive sales and revenue. In this full-time role, you will develop sales strategies, build client relationships, and analyze market trends for growth. The ideal candidate has a diploma in marketing, at least 4 years of experience in the hotel industry, and strong negotiation and communication skills. This position offers competitive benefits and opportunities for professional development.

Benefits

Comprehensive medical and health insurance

Generous annual leave

Professional development opportunities

Discounted hotel rates

Supportive company culture

Qualifications

• Minimum 4 years working experience in sales and telemarketing in hotel industry.
• Proven track record of achievement in sales.
• Possess valid driving license and own transport.

Responsibilities

• Developing and executing sales plans to meet revenue targets.
• Building and maintaining relationships with travel agencies and corporate clients.
• Conducting personal sales calls to establish and maintain accounts.

Skills

Sales strategy development

Relationship building

Negotiation skills

Communication skills

Team mentoring

Market analysis

Education

Diploma in Marketing or related

Job description

About the role

As a Sales Manager at Swiss-Garden International Hotels, Resorts & Inns, you will play a crucial role in driving sales and revenue for our premier hospitality brand. In this full-time role, you will be based in the vibrant Kuala Lumpur City Centre, where you will devise and implement effective sales strategies to expand our customer base and market share.

What you'll be doing

• Developing and executing comprehensive sales plans to meet and exceed revenue targets
• Building and maintaining strong relationships with key accounts, travel agencies, and corporate clients
• Identifying new business opportunities and securing contracts through effective negotiations
• Monitoring market trends and competitor activity to identify new growth avenues
• Providing regular sales reports and performance analysis to the management team
• Mentoring and coaching the sales team to enhance their skills and productivity
• Collaborating with the marketing team to develop and implement campaigns that drive sales.

Sales Targets - To achieve sales targets allocated by Senior Director of Sales & Marketing.

Market Coverage - To effectively cover the market according to territory and types of customers allocated, namely corporate clients, clubs and associations, government, semi-government, embassies, etc.

Sales Calls - To conduct personal sales calls to a minimum of six companies each day in order to establish and maintain a strong base of accounts. In addition, to make telephone calls to at least five (5) clients each day to maintain contract, in the morning before going out and in the evening after returning from field work.

Customer Rapport - To build strong rapport with key accounts and provide efficient service to maintain business support.

a) Keep track of information that is likely to affect our target markets, new business

Sales Reports - To ensure reports requested by Senior Director of Sales & Marketing are properly prepared and submitted on time.

Quotation & Follow-Up - To ensure quotations for customers enquiries are prepared and sent promptly and follow-up accordingly to close the sale.

Others - To assist Senior Director of Sales & Marketing in work related to Sales & Marketing when requested. Work delegated must be handled independently and efficiently until completion.

What we're looking for

• Diploma in Marketing or related.
• Minimum 4 years working experience in sales and telemarketing in hotel industry.
• Proven track record of achievement in sales.
• Dynamic, dedicated, independent and a team player.
• Excellent interpersonal & communication skills
• Possess valid driving license and own transport.
• Proficiency in Mandarin language is an added advantage.

What we offer

• Comprehensive medical and health insurance coverage
• Generous annual leave and work-life balance initiatives
• Opportunities for professional development and career advancement
• Discounted rates at our hotels and resorts for you and your family
• A vibrant and supportive company culture that values teamwork and innovation

About us

Swiss-Garden International Hotels, Resorts & Inns is a leading hospitality brand with a growing portfolio of properties across Malaysia and the region. As a member of the OSK Group, we are committed to delivering exceptional service and unforgettable experiences to our guests. With a focus on sustainable practices and community engagement, we are dedicated to being a responsible corporate citizen and an employer of choice.

Apply now to join our dynamic team and be a part of our exciting journey!

Unlock job insights

Your application will include the following questions:

• Which of the following languages are you fluent in?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales manager?
• Do you have experience in a sales role?
• Do you possess or have access to your own transportation?
• Do you have a valid Malaysian driver's licence?