Senior Sales Manager

Reeracoen Recruitment; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A recruitment agency in Malaysia seeks a candidate responsible for monitoring customer relations and promoting steel products. This role entails collaborating with various teams, managing accounts, and ensuring customer satisfaction through after-sales service. The position also involves preparing reports and sales forecasts, along with preparing quotations. The basic salary ranges from RM 4,500 to RM 6,000 with various incentives and allowances, along with benefits like annual leave, medical leave, and insurance.

Benefits

Monthly Incentives

Transport Allowance

Subsidy Food Coupon

Group Insurance

Annual Leave

Medical Leave

Bonus

Responsibilities

• Monitor and follow-up on customer appointments and advisory services for steel products.
• Identify local companies to promote the company’s steel products.
• Collaborate with the Accounts division on customer accounts management.
• Liaise with Sales, Marketing, and Services teams regarding product releases.
• Prepare a new product information plan with relevant teams.
• Forecast sales and plan material intake.
• Maintain client relationships through support and guidance.
• Handle customer complaints to ensure satisfaction.
• Collect and summarize information for reports.
• Provide after-sales service.
• Prepare quotations.
• Fulfill other assigned duties.

Job description

Reeracoen Recruitment – Shah Alam, Selangor

Reeracoen Recruitment – Shah Alam, Selangor

Responsibilities

• Responsible in monitoring the work (“follow‑up”) (appointments and advisory services) on customers made to increase customers’ confidence in steel products distributed
• Responsible in identifying local companies especially new companies to introduce the company’s production products and subsequently convince customers to use the relevant steel products
• Responsible for always cooperating with the Accounts division in monitoring the accounts of customers to ensure that the accounts can be settled on time and if there are problems, provide accurate information and communicate with customers for outstanding accounts
• Responsible for constantly liaising and collaborating with the Sales, Marketing and Services team related to the company’s key product releases and providing an understanding of the product characteristics of the company’s products and providing content guidelines for steel products
• Responsible in preparing a new product information plan and working with the Sales, Marketing and Live Services team on the implementation plan so that it runs according to the plan that has been set
• Preparing sales forecast and planning of the material intake
• Maintains relationships with clients by providing support, information, and guidance
• Attending to customer complaint and ensuring their satisfaction
• Prepares reports by collecting, analysing, and summarising information
• Providing after‑sales service
• Prepare quotation
• Performs other duties as assigned

Salary & Benefits

• Basic Salary = RM 4,500 ~ RM 6,000
• Monthly Incentive of RM100.00/month (Upon confirmation)
• Attendance Incentive of RM25.00/month (Based on Leave condition)
• Attendance Allowance of RM2.00/day (Based on Daily Attendance)
• Transport Allowance of RM80.00/month (Based on Leave condition)
• Subsidy Food Coupon at RM1.50/day
• EPF : 15%
• Uniform
• Group Insurance
• Panel Clinic
• Annual Leave (AL)
  • Can be utilised upon confirmation
  • If not fully utilised will pay back in January upcoming year
  • Less than 3 yrs : 14 days
  • 3 ~ 5 yrs : 16 days
• Medical Leave (ML)
  • Entitle upon joining (include probation period)
  • Less than 2 yrs : 14 days
  • 2 ~ 5 yrs : 18 days
• Bonus - Fix 2 months’ salary - payout in the end of Dec every year (prorate for staff not completing 1 yr service)
• Performance Incentive - based on company performance
• Increment rate：3-4.5% (Recent)

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