Senior Sales Coordinator Executive / Sales Coordinator Executive

ICA Plastic Industries; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A notable plastics manufacturing company in Ipoh, Malaysia is seeking a dedicated sales coordinator. The role involves managing sales processes, preparing quotations, and providing excellent customer service. Candidates should possess at least a diploma, have basic computer skills, and ideally be familiar with SAP. Proficiency in English and Malay is required, and knowledge of Mandarin is an advantage. This position offers an opportunity to excel in a dynamic sales environment.

Qualifications

• Minimum Diploma holder or SPM with relevant experience.
• Able to drive and travel as necessary.
• Must be able to read and write in English and Malay.

Responsibilities

• Manage all sales needs and support activities effectively.
• Prepare quotations and sales confirmations accurately.
• Respond to customer inquiries and ensure satisfaction.
• Monitor stock levels and maintain records.

Skills

Basic computer skills

Communication skills

Customer service skills

Ability to drive

Education

Diploma or SPM

Tools

Microsoft Office

SAP

Job description

Coordinate by managing all sales needs and support including job sheet issuance, order processing, reports for management, participation in sales activity, and communicating all the relevant information effectively between external and internal departments to optimize sales results.

Prepare quotations and sales confirmations to customers accurately and in a timely manner.

Ensure all artwork development and cylinder arrangement activity are placed accurately; reviewed and follow up closely on cylinder purchase activity.

Attentive and responsive to customer sales order enquiries and customer service needs including complaints and goods return with maximum customer satisfaction.

Ensure product details and job sheets entered in the MES system are being placed accurately

Monitor and data entry and perform checking for SAP details feed in information.

Monitor and verify all customer finished goods stockiest level.

Execute and maintain a proper filing system for all sale documentation.

Undertake all duties and responsibilities as instructed by superior.

Requirements

• Minimum Diploma holder / SPM, with experience
• Basic computer skills with Microsoft Office
• Preferable who experience with SAP system
• Able to drive and travel
• Able to read and write in English, Malay
• Mandarin Speakers has an advanced advantages