Senior Sales Consultant

Blancpain; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A prestigious luxury watch brand in Kuala Lumpur seeks a Sales Consultant to engage clients and drive sales. The ideal candidate has at least 5 years of experience in luxury retail, excels in client relationship management, and possesses strong interpersonal skills. Join a dynamic team that values client service and product knowledge in a boutique setting.

Qualifications

• Minimum 5 years of sales experience in luxury, premium retail, or lifestyle brands.
• Strong interpersonal and communication skills.
• Passionate about client service and delivering exceptional experiences.

Responsibilities

• Greet clients warmly and understand their preferences.
• Cultivate long-term relationships with clients via regular follow-ups.
• Maintain deep product knowledge across collections and novelties.
• Participate in proper boutique maintenance and uphold company procedures.

Skills

Client Engagement

Sales skills

Client Relationship Management

Interpersonal skills

Communication skills

Job description

Overview

The Company / About Blancpain: Blancpain is the world’s oldest watchmaking brand, founded in 1735. Blancpain embodies nearly three centuries of uninterrupted expertise, renowned for timeless elegance, innovation, and uncompromising craftsmanship. The brand highlights its heritage in Swiss watchmaking while continually redefining its future through precision, artistry, and exclusivity.

What You'll Be Doing

• Client Engagement & Sales – Greet every client warmly, acknowledge their presence promptly, understand client preferences through attentive listening and thoughtful conversation, share the stories behind our timepieces highlighting features, craftsmanship, and brand heritage, and meet or exceed individual sales goals while contributing to boutique performance. Present the right product for each client with relevant and inspiring recommendations.
• Client Relationship Management (CRM) – Cultivate long-term relationships with clients via regular follow-ups and exclusive invitations to events or launches; manage and grow an active client book through CRM tools and clienteling; demonstrate discretion and professionalism with high-profile and international clientele.
• Brand & Product Knowledge – Maintain deep product knowledge across collections and novelties, including movements, materials, and craftsmanship; stay updated on brand history, milestones, and current campaigns to support storytelling.
• Boutique Operations & Teamwork – Participate in proper boutique maintenance (product displays, props setup, etc.); uphold company procedures related to operations, customer service, security, and compliance; monitor competitors’ marketing activities and provide market intelligence to Management; work with the team to create a supportive, positive environment focused on shared success.

Profile

• Minimum 5 years of sales experience in luxury, premium retail, or lifestyle brands
• Passionate about client service and delivering exceptional experiences
• Professional, well-groomed, and confident in engaging with diverse clientele
• Strong interpersonal and communication skills
• Passion for luxury watches, craftsmanship, and brand heritage

Job Location

Lorong Kuda, 50088 Kuala Lumpur, Malaysia (Kuala Lumpur)

Company Address

The Swatch Group (Malaysia) SDN BHD Level 22 Wisma Goldhill 67, Jalan Raja Chulan MY-50200 Kuala Lumpur Malaysia