Senior Sales Associate / Sales Associate (Alamanda, Putrajaya)

Clarks; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail footwear company is seeking a persuasive Sales Associate in Putrajaya, Malaysia. In this role, you will demonstrate products to customers, manage sales targets, and maintain excellent customer service standards. Being fluent in English and Bahasa Malaysia is essential, with Mandarin as a bonus. Candidates should have a high school diploma and basic knowledge of retail operations. The position involves replenishing stock and ensuring compliance with visual merchandising guidelines.

Qualifications

• Fluent in English and Bahasa Malaysia; Mandarin is a plus.
• Basic knowledge of retail operations and visual merchandising.
• Must maintain a professional image as a brand ambassador.

Responsibilities

• Demonstrate and explain products to persuade customers to buy.
• Replenish shelves and ensure adherence to visual merchandising.
• Provide excellent service and address customer feedback.

Skills

Customer service

Sales techniques

Communication skills

Teamwork

Education

High school diploma (SPM)

Tools

Microsoft Office Suite

Point-of-sale system

Job description

• Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
• Identify interested and qualified customers and provide them with additional brand and product information
• Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
• Deliver sell-through to meet personal sales targets
• Perform up-sell and cross-sell should opportunities arise
• Ensure records of sale via the point-of-sale system
• Replenish shelves with products and ensure adherence to visual merchandising guidelines
• Perform general housekeeping - keep areas neat while working, and return items to correct locations
• Provide excellent service to customers and vendors
• Perform stock check and stock count on a periodic basis, or as instructed
• Observe punctuality and proper grooming standards
• Ensure security of store environment and report breach, where necessary
• Attend to customers 'feedback/complaint and elevate, where necessary

RESULTS:

• Maintain professional image as brand ambassador to create positive lasting impression
• Achieve assigned individuals ales target and personal development objectives
• Swift response to customers’ needs
• Highly motivated, professional and effective team member
• Educated to SPM level
• Fluent in English and Bahasa Malaysia, Mandarin would be a plus
• Basic knowledge of retail operating environment
• Retail management and store operation
• Basic visual merchandising

Technical Skills:

• Basic knowledge in Microsoft Office Suite – Words, Excel
• Basic knowledge in operating point-of-sale system / cashiering system
• Basic product awareness
• Ability to engage general consumers
• Ability to engage general consumers

Sign in to start saving jobs in your profile.

Don’t have a Jora account? Register with:

Do you want to receive recommendations for similar jobs?