Senior Retail Associate / Retail Associate (Mitsui)

Under Armour; Sepang; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading sports apparel brand is seeking a Senior Retail Associate in Sepang, Malaysia. In this role, you will provide exceptional customer service and be the brand ambassador, focusing on building relationships with customers while achieving sales goals. Candidates should have a minimum of a SPM/STPM/Diploma, with at least one year of experience in retail, preferably in sports retail. The position requires working flexible hours, including weekends and holidays.

Qualifications

• Candidate must possess at least a SPM/STPM/Diploma in any field.
• At least one year experience in the retail industry.
• Preferable with working experience in sports retail.

Responsibilities

• Provide superior customer service and build strong relationships.
• Demonstrate selling standards to achieve daily sales goals.
• Execute efficient handling of merchandise from shipment to sales.

Skills

Customer service

Sales-oriented

Communication skills

Working with retail hours

Education

SPM/STPM/Diploma in any field

Job description

The Senior Retail Associate / Retail Associate is responsible in providing superior customer service, placing importance on brand experience and customer engagement. He/she will also serve as the brand ambassador, building strong relationships with the customers and meeting store targets by generating sales opportunities.

Ensure high levels of customer satisfaction through excellent sales service

Consistently demonstrate the Under Armour selling standards in order to deliver a positive customer experience and achieve daily sales goals

Develop and implement cross-selling strategies for appropriate products

Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style

Remain knowledgeable on products so as to enhance customer engagement and maximize sales

Execute efficient and effective handling of all merchandise from shipment processing, floor sets, markdown optimization and replenishment systems while maintaining backroom standards

Positions Available: Full-Time SRA & Full Time RA

Hiring location:

Are you the right person that we are looking for:

• Candidate must possess at least a SPM/STPM/Diploma in any field;
• Able to communicate in local dialects will be an advantage;
• At least one year experience in retail industry;
• Preferable with working experience in sports retail;
• Able to work with retail hours such as weekends and public holidays;
• Sales-oriented and good communication skill;
• Good working attitude, responsibility and punctuality