senior product owner

RecruitFirst Pte Ltd; Malaysia; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading travel and tourism company in Malaysia is looking for a Senior Product Owner to manage product strategy and development of booking systems and payment gateways. The ideal candidate will have 7-10 years of experience in product management, specifically in the travel industry, with a strong focus on agile methodologies and cross-functional collaboration. You will be responsible for defining product vision, managing the product backlog, and monitoring performance metrics to enhance customer experience.

Qualifications

• Minimum of 7-10 years of experience in product management in travel.
• Strong background in travel booking systems.

Responsibilities

• Define and manage product vision including booking flows and payment gateways.
• Collaborate with stakeholders for alignment on product goals.
• Monitor KPIs to measure product success.

Skills

Product development processes

Agile methodologies

Analytical mindset

Excellent communication

Cross-functional team collaboration

Problem-solving skills

Education

Bachelor’s degree in Business, Computer Science, Engineering, or a related field

Tools

Juniper

Amadeus

Online booking platforms

Job description

Overview

Job-type Full-Time

Job Category: Tourism Industries Hospitality

Salary: MYR 8,000 - 15,000 /Month

Who you'll be working for

A German multinational leisure, travel and tourism company.

What requirements you'll need to be eligible

• Education & Experience:
  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA or relevant certification is a plus.
  • Minimum of 7-10 years of experience in product management, with at least 2 years in a senior role within the travel and tourism industry.
  • Proven track record of managing and delivering successful products within travel booking systems, hotel supplier platforms, or payment gateways.
• Skills & Competencies:
  • Strong understanding of product development processes, agile methodologies, and software development lifecycle (SDLC) specific to travel technologies.
  • Excellent communication and interpersonal skills, with the ability to influence and align stakeholders within the travel domain.
  • Analytical mindset, with the ability to use data to drive decisions and measure product success.
  • Experience in working with cross-functional teams, including engineering, design, marketing, and sales, specifically for travel-related products.
  • Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
  • Strong problem-solving skills and a strategic mindset.

What you'll be doing on the job

Job Summary:

As a Senior PO, you will be responsible for defining, prioritizing, and managing the development of our core systems, including booking flows, payment gateways, and ancillary services. You will work closely with cross-functional teams, including engineering, design, and sales, to deliver high-quality products that enhance the customer experience and drive business outcomes. The ideal candidate has a strong background in the travel industry, with expertise in managing systems like Juniper, Amadeus and online booking platforms.

Key Responsibilities:

• Product Strategy & Vision:
  • Own one of the functional area of focus (search & book, payment, integration) which includes product vision, roadmap and delivery to drive meaningful impact to company objectives and business goals.
  • Conduct market research and competitive analysis that drives product innovation ideas and roadmap prioritization.
• Product Backlog Management:
  • Actively build product backlog aligned to products vision and roadmap
  • Deliver clear and detailed user stories, acceptance criteria and supporting information for effective prioritization decisions aligned with business goals, market demands and technical feasibility
• Stakeholder Collaboration:
  • Act as the primary liaison between stakeholders, including suppliers and internal teams, ensuring clear communication and alignment on product goals.
  • Collaborate with cross-functional teams to define and execute go-to-market strategies for travel-related products and services.
• Product Development:
  • Work closely with engineering and design teams throughout the development process to ensure timely and high-quality delivery of booking flows, ancillary services, and payment systems.
  • Make data-driven decisions, using analytics and customer feedback to iterate on product features.
• Performance Monitoring & Optimization:
  • Define and track key performance indicators (KPIs) specific to travel systems (e.g., conversion rates, ancillary revenue, payment success rates) to measure product success and drive continuous improvement.
  • Conduct post-launch analysis and gather feedback to inform future development and product iterations.
• Leadership & Mentorship:
  • Provide guidance and mentorship to junior Product Owners and other team members within the travel domain.
  • Foster a culture of innovation, collaboration, and customer-centricity within the product team.

Consultant Contact

Posted by: Kay Poon

Phone: [phone]

Email: [e-mail]

Reg No:
HTTPS://ABOUT.RECRUITFIRST.CO/MANKAY.POON

Sound interesting?

Apply!