Job ID 30196466 – Aftermarket & Service
Location: Puchong, Selangor
Full/ Part-time: Full time
About the company
Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. We lead through innovative technologies and a world‑class diverse workforce that puts customers at the center.
About the role
The Senior Pricing & Business Analyst is a strategic commercial role responsible for owning and driving pricing excellence across the product portfolio of spare parts, replacement components and universal products in Asia Part Hub for the AME region. The position leads pricing strategy, competitive intelligence and profitability optimization, working closely with Sales, Product, Finance, and Global Pricing teams. This role combines pricing strategy, advanced business analytics, and product segmentation, requiring strong commercial acumen, analytical rigor, and the ability to influence stakeholders across regions.
Key Responsibilities
- Lead & own pricing strategy execution across products, channels and customer segments to optimise margin and competitiveness.
- Conduct channel and market pricing research, engage directly with the market to gather insights and validate pricing benchmarks.
- Partner with Global Pricing teams to align global frameworks with local market dynamics.
- Drive competitive pricing and benchmark analysis to identify pricing gaps, risks and value opportunities.
- Analyse price elasticity, volume trends and customer behaviour to identify margin improvement opportunities, particularly for inelastic products.
- Own annual pricing cycles, including price list management, pricing files and pricing administration.
- Maintain governance of pricing master data, including setup and validation for new products.
- Continuously improve pricing governance, controls and workflow processes.
- Ensure pricing compliance with internal policies, regulatory requirements and applicable government frameworks.
Business Analysis (approx 20%)
- Analyse sales performance by product category, customer segment and sales channel.
- Translate complex data into clear actionable commercial insights.
- Partner with Sales teams to assess pricing effectiveness, discount structures and deal economics.
- Provide management‑ready analyses and reports.
- Develop and execute pricing strategies for universal and consumables products aligned with product lifecycle stages.
- Collaborate closely with Sales and Service teams to segment the FAP product portfolio, enabling differentiated pricing and markup strategies.
- Provide strategic input into product positioning, pricing architecture and value‑based pricing frameworks.
Key Performance Indicators
- Gross margin improvement driven by pricing initiatives.
- Revenue uplift generated from pricing and analytics initiatives.
- Channel performance improvement (growth and/or margin).
- Price realization rate versus list or target pricing.
- Effectiveness of pricing actions achieving intended margin or volume outcomes.
- Margin uplift on inelastic products.
- Accuracy and timeliness of pricing master data and pricing updates.
- Effectiveness of universal and consumables product pricing versus baseline.
Requirements
- Bachelor’s degree in Business, Economics, Finance, or a related field (Master’s preferred).
- 5–7 years of progressive experience in pricing and business analysis.
- Strong understanding of pricing models, elasticity, market dynamics and profitability drivers.
- Advanced proficiency in Microsoft Excel and PowerPoint; experience with SAP and data visualization tools (e.g., Power BI).
- Proven experience working with global or regional stakeholders in a matrix organisation.
- Excellent communication, influencing and stakeholder management skills.
- Commercially driven, proactive and comfortable operating with minimal supervision.
- High attention to detail with a strong data accuracy and governance mindset.
- Industry experience in spare parts and consumables is a strong advantage.
- Strong time management skills with the ability to manage multiple priorities independently.
Benefits
- Medical and health insurance benefits.
- Attractive allowances (mobile, transportation, petrol card) where applicable.
- Professional development opportunities.
- Positive organisational culture.
- Buddy system for on‑the‑job training.
Our commitment to you
We are committed to creating a great place to work that attracts, develops and retains the best talent. We promote employee engagement, foster teamwork and drive innovation while ensuring diversity and inclusion as the engine of growth.
Equal Opportunity Employer
Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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