Senior Pre‑Sales Engineer - IT

Ingram Micro; Selangor; On-site; MYR 100,000 - 130,000; Full time

Job summary

A technology distribution company in Petaling Jaya, Selangor, is seeking a Senior Pre-Sales Technical Engineer. The ideal candidate will have at least 8 years of experience in pre-sales or technical support within the IT industry. Responsibilities include providing technical support for IT solutions, collaborating with sales teams, and conducting product demonstrations. The role offers competitive salary and benefits, promoting professional development and career growth in a collaborative work environment.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for professional development

Qualifications

• Minimum 8 years of relevant experience in a pre-sales or technical support role.
• Strong technical expertise in system, storage and backup solutions.
• Proven track record of successfully collaborating with sales teams.

Responsibilities

• Provide technical expertise and support to customers on a wide range of IT solutions.
• Collaborate with sales teams to understand customer needs and recommend appropriate solutions.
• Conduct product demonstrations, POCs, and workshops.

Skills

Technical expertise in system, storage and backup solutions

Excellent communication and presentation skills

Understanding of IT/Technology industry

Education

Tertiary qualification in Computer Science, Information Technology or related field

Job description

Ingram Micro Malaysia Sdn Bhd is seeking a talented and experienced Senior Pre‑Sales Technical Engineer to join our dynamic team in Petaling Jaya, Selangor. As a full‑time role, you will play a crucial part in supporting our clients’ technology requirements and driving the success of our business.

Key responsibilities

• Provide technical expertise and support to customers on a wide range of IT solutions, including system, storage and backup technologies
• Collaborate with sales teams to understand customer needs and recommend appropriate technology solutions
• Conduct product demonstrations, POCs and workshops to showcase the capabilities of our offerings
• Assist in the pre‑sales process by preparing technical proposals, presentations and other sales collateral
• Stay up‑to‑date with the latest industry trends, technologies and competitive landscape
• Contribute to the development of training materials and share technical knowledge with the wider team
• Provide post‑sales support to ensure successful implementation and customer satisfaction

What we're looking for

• Minimum 8 years of relevant experience in a pre‑sales or technical support role, preferably in the IT / Technology industry
• Strong technical expertise in system, storage and backup solutions, with a good understanding of related technologies
• Excellent communication and presentation skills, with the ability to translate complex technical information into business‑friendly terms
• Proven track record of successfully collaborating with sales teams to drive customer engagement and close deals
Hands‑on experience in conducting product demonstrations, POCs and customer workshops
• Ability to work independently and as part of a team, with a proactive and customer‑centric approach
• Tertiary qualification in Computer Science, Information Technology or a related field

What we offer

At Ingram Micro Malaysia, we are committed to providing our employees with a supportive and rewarding work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career growth. Our collaborative and inclusive culture encourages innovation and values the contributions of every team member.

Apply now

to join our dynamic team and be a part of our continued success in the IT distribution industry.