Senior Pre‑Sales Engineer - IT

Ingram Micro Malaysia Sdn Bhd; Petaling Jaya; On-site; MYR 120,000 - 150,000; Full time

Job summary

A prominent IT distribution company is seeking a Senior Pre-Sales Technical Engineer in Petaling Jaya, Selangor. The role involves providing technical support on system, storage, and backup solutions, collaborating with sales teams, and conducting product demonstrations. The ideal candidate should have at least 8 years of experience in a relevant role and possess strong communication skills. The company offers a competitive salary and a supportive work environment.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for professional development

Qualifications

• Minimum 8 years of relevant experience in a pre-sales or technical support role.
• Strong understanding of IT industry trends and technologies.
• Ability to work independently and in a team.

Responsibilities

• Provide technical expertise and support to customers on IT solutions.
• Collaborate with sales teams to understand customer needs.
• Conduct product demonstrations and workshops.
• Prepare technical proposals and presentations.
• Stay updated with industry trends and developments.

Skills

Technical expertise in system, storage and backup solutions

Excellent communication and presentation skills

Proven collaboration with sales teams

Customer-centric approach

Hands-on experience in product demonstrations

Education

Tertiary qualification in Computer Science or related field

Job description

Ingram Micro Malaysia Sdn Bhd is seeking a talented and experienced Senior Pre-Sales Technical Engineer to join our dynamic team in Petaling Jaya, Selangor. As a full-time role, you will play a crucial part in supporting our clients' technology requirements and driving the success of our business.

Key responsibilities

• Provide technical expertise and support to customers on a wide range of IT solutions, including system, storage and backup technologies
• Collaborate with sales teams to understand customer needs and recommend appropriate technology solutions
• Conduct product demonstrations, POCs and workshops to showcase the capabilities of our offerings
• Assist in the pre-sales process by preparing technical proposals, presentations and other sales collateral
• Stay up-to-date with the latest industry trends, technologies and competitive landscape
• Contribute to the development of training materials and share technical knowledge with the wider team
• Provide post-sales support to ensure successful implementation and customer satisfaction

What we’re looking for

• Minimum 8 years of relevant experience in a pre-sales or technical support role, preferably in the IT / Technology industry
• Strong technical expertise in system, storage and backup solutions, with a good understanding of related technologies
• Excellent communication and presentation skills, with the ability to translate complex technical information into business-friendly terms
• Proven track record of successfully collaborating with sales teams to drive customer engagement and close deals
• Hands-on experience in conducting product demonstrations, POCs and customer workshops
• Ability to work independently and as part of a team, with a proactive and customer-centric approach
• Tertiary qualification in Computer Science, Information Technology or a related field

What we offer

At Ingram Micro Malaysia, we are committed to providing our employees with a supportive and rewarding work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career growth. Our collaborative and inclusive culture encourages innovation and values the contributions of every team member.

Apply now to join our dynamic team and be a part of our continued success in the IT distribution industry.

About Ingram Micro

Ingram Micro is the business behind the world’s brands with the ability to reach nearly 90 percent of the world’s population. Our diverse solutions portfolio includes advanced and specialty solutions, cloud, mobility, and commercial/consumer technologies, while enabling a global circular economy with full-service IT Asset Disposal and reverse logistics and repair services. Leveraging investments in technical, financial, and marketing resources, Ingram Micro helps customers run their businesses better and grow their technology practices faster.

Ingram Micro operates in 61 countries and reaches close to 200 countries. We have approximately 27,000 associates committed to providing our more than 161,000 customers and 1,500 vendor partners worldwide with a superior experience. Our fully digital, AI-driven business platform, known as Ingram Micro Xvantage™, eliminates the friction of doing business in IT and allows our customers to have a more insightful experience both buying and managing technology. We are also fully committed to being a global steward with world-class ESG practices. Learn more at www.ingrammicro.com.