Senior Manager - Supply Chain Management

Hartalega; Sepang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading healthcare manufacturer in Sepang, Malaysia is seeking a seasoned professional to lead their Sales & Operations Planning (S&OP) process. The ideal candidate will have over 10 years of experience in supply chain management, a proven track record in cross-functional leadership, and solid expertise in continuous improvement methods. Responsibilities include driving the S&OP process, enhancing forecast accuracy, and managing supply planning operations.

Qualifications

• Minimum 10 years management experience in supply chain management or planning function.
• Proven track record of leading cross-functional S&OP processes.
• Expertise in S&OP best practices and supply planning principles.

Responsibilities

• Lead the overall SOP process and drive adherence across functions.
• Develop and improve production planning and S&OP processes.
• Monitor and forecast market trends and customer behavior.

Skills

Strong analytical skills

Strategic thinking

Stakeholder management

Continuous improvement methods

Project management

Education

Bachelor Degree or Master in Supply Chain Management or equivalent

Job description

OVERVIEW

• Responsible for leading and driving the company’s end-to-end Sales & Operations Planning (S&OP) process, aligning demand, supply, and financial plans across all business functions.
• Ensuring operational excellence, improved forecast accuracy, inventory optimization, and service level enhancement.
• Is a strategic thinker, effective communicator, and experienced in cross-functional collaboration and executive-level reporting.
• Lead the overall SOP process and drive adherence and alignment across levels & functions.

DUTIES AND RESPONSIBILITIES

• Develop, lead, and continuously improve the design, implementation, and execution of effective production planning, product development, and S&OP processes to achieve key performance indicators (KPIs) and ensure alignment with overall company objectives.
• Lead and innovate the S&OP process on a continual basis.
• Review and encourage team to continuously improve on reliability (quality, quantity, delivery time etc) of supply sources and backup sources to ensure uninterrupted production to support in-full on-time shipments to customers.
• Drive the end-to-end S&OP process across markets and sites ultimately converging in the Executive S&O.
• Oversee supply planning and material planning process, coordinate with demand planning and drive optimum inventory control strategies.
• Develop and drive the team to keep a high standard of 5S and Lean operations in SCM operations.
• Develop, lead, train, coach and discipline employees to drive achievement of departmental goals & objectives.
• Keep abreast with current best practices on production planning, product development and S&OP to lead, facilitate, train and mentor the team towards continuous improvements in SCM operations including nurturing and training the team into adopting a continuous improvement culture to continually upgrade SCM operations.
• Partner closely with Sales, Marketing, Warehouse, Finance and Operations to drive accurate demand forecasting and improve forecast accuracy across all planning horizons and business goals.
• Lead cross-collaboration across functions (e.g. Sales & Purchasing) to ensure customer sales orders are shipped on time.
• Lead preparation for and engagement in customer audits and inspections, ensuring compliance and customer satisfaction.
• Champion data-driven decision making by scenario planning, KPI tracking, and real-time insights.
• Lead system integration efforts to align demand planning and supply planning.
• Monitor and forecast market trends, customer behaviour, and industry dynamics to inform demand planning and support agile, data-driven S&OP decisions.
• Facilitate scenario planning and what-if analysis to support strategic decision-making.
• Serve as the point of contact for executive leadership during S&OP executive reviews, presenting insights, risks, and recommended actions.
• Any other duties or tasks as assigned by superior.

REQUIREMENTS

• Bachelor Degree or Master in Supply Chain Management or equivalent.
• Minimum 10 years management experience in supply chain management or planning function. S&OP roles, including leadership responsibility.
• Proven track record of leading cross-functional S&OP processes.
• Supply chain processes and management.
• Manufacturing processes and Standard Operating Procedures (SOPs).
• Continuous improvement methods (e.g.process mapping, 5S and Kaizen).
• Inventory management including raw materials right up to finished goods.
• Project and risk management concepts and framework.
• Strong analytical and strategic thinking skills.
• Expertise in S&OP best practices, demand planning, and supply planning principles.
• Excellent communication, facilitation, and stakeholder management skills.