Senior IT Infrastructure (Microsoft 365 Administration / Cloud / AWS)

EPS Malaysia; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading IT solutions provider in Malaysia is seeking a System Administrator to manage and optimize system performance. The role involves hardware and software updates, backup management, and cloud administration. Ideal candidates should have at least 4 years of experience and a degree in Computing or IT. Familiarity with O365 and various cloud platforms is essential. This position may require after-hours support and travel when required, ensuring strong problem-solving skills and technical proficiency are crucial.

Qualifications

• Minimum 4 years’ experience in a similar role.
• Certifications can include Microsoft 365 Certified: Enterprise Administrator.
• Proficiency in Exchange Online, Azure AD, and Teams administration.

Responsibilities

• Install, configure, and update hardware and software systems.
• Monitor system performance, troubleshoot issues, and ensure uptime.
• Design and implement backup strategies to protect critical data.

Skills

Windows/Linux

Backup tools (Networker)

O365

Cloud platforms (AWS, Azure)

Antivirus (TrendMicro)

Email filtering

Problem-solving

Education

Bachelor’s Degree or Diploma in Computing/IT/Computer Science

Tools

DELL Networker

Microsoft 365 Admin Center

AWS

Microsoft Azure

Job description

Duration: 1 year contract ( Renewal subject to business needs)

Working hours: 8AM-5PM ( + and after office hour support whenever required)

Location: Damansara

Responsibilities

• System Maintenance and Monitoring
  • Install, configure, and update hardware and software systems.
  • Monitor system performance, troubleshoot issues, and ensure uptime.
  • Perform regular backups and disaster recovery operations.
• Backup Management
  • Design and implement backup strategies to protect critical data.
  • Schedule and verify regular backups using tools like DELL networker or cloud-native solutions (optional).
  • Test disaster recovery plans to ensure data restoration in case of failure.
• Storage Administration
  • Manage storage systems, such as SAN (Storage Area Network), NAS (Network Attached Storage), or cloud storage (e.g., Azure Blob, AWS S3).
  • Optimize storage performance, capacity, and allocation for applications and users.
  • Troubleshoot storage-related issues and ensure data integrity.
• Office 365 (O365) Administration
  • Manage O365 tenant, including user accounts, licenses, and permissions via the Microsoft 365 Admin Center.
  • Configure and maintain services like Exchange Online, SharePoint, Teams, and OneDrive.
  • Troubleshoot O365 issues (e.g., email delivery, sync problems) and enforce security policies (e.g., MFA, DLP).
• Cloud Administration
  • Administer cloud platforms like AWS, Microsoft Azure, or Google Cloud for hosting, storage, and applications.
  • Deploy and manage virtual machines, containers, and cloud-based backups.
  • Optimize cloud costs, scalability, and security (e.g., IAM roles, encryption).
• Antivirus Management
  • Deploy and maintain antivirus software (e.g., Symantec, McAfee, Windows Defender) across endpoints and servers.
  • Monitor and respond to malware threats, ensuring timely updates and scans.
• Email Filtering and Security
  • Configure and manage email filtering systems to block spam, phishing, and malicious attachments.
  • Monitor email traffic for anomalies and ensure compliance with organizational policies.
  • Integrate email security with O365 Exchange Online or other mail servers.
• Documentation
  • Document backup schedules, storage configurations, O365 policies, and cloud architecture.
  • Maintain recovery procedures and system change logs. Produce monthly/quarterly report from email filtering system.

Qualifications and other requirements

• Bachelor’s Degree or Diploma in Computing/Information Technology/Computer Science.
• Certifications (optional): Microsoft 365 Certified: Enterprise Administrator, or vendor-specific certs.
• Minimum 4 years’ experience in a similar role.
• Technical Proficiency: Expertise in Windows/Linux, backup tools (Networker), storage (Unity), O365, cloud platforms (AWS, Azure), antivirus (TrendMicro), and email filtering.
• Backup and Recovery: Ability to design and test DR plans.
• Storage Management: Knowledge of SAN/NAS and cloud storage optimization.
• O365 Expertise: Proficiency in Exchange Online, Azure AD, and Teams administration.
• Cloud Skills: Experience with IaaS, PaaS, and hybrid cloud environments.
• Antivirus: Familiarity with endpoint protection and threat response.
• Email Filtering: Understanding of spam/phishing prevention and email gateway security.
• Problem‑Solving: Diagnosing issues across diverse systems.
• Able to work after office hours and on standby.
• Able to travel to Port Dickson as and when requested.
• Experience in project coordination for IT projects.
• Strong written and verbal communication skills.
• Good time management.

Unlock job insights

• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a Server Administrator?
• How many years’ experience do you have as an Azure Specialist?
• How many years’ experience do you have as a Linux Specialist?
• How many years’ experience do you have as an AWS Specialist?
• Are you willing to travel for this role when required?
• How many years’ experience do you have as a Storage Area Network Administrator?