Senior HR Executive

Mohd Chan Food R&D Sdn Bhd; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A prominent food and beverage company in Selangor is looking for a Senior HR Executive to lead HR operations across multiple outlets. The ideal candidate will have 5–7 years of HR experience in the F&B or hospitality sector and must be knowledgeable in Malaysian labour laws. Responsibilities include executing HR policies, managing recruitment processes, handling grievances, and ensuring compliance with company standards. This role offers an opportunity to significantly impact organizational performance within a dynamic environment.

Benefits

Annual Leave

Medical and Hospitalisation Leave

Annual Bonus

EPF

SOCSO

EIS

Qualifications

• Minimum 5–7 years of hands‑on HR experience in F&B or hospitality.
• Operational knowledge of Malaysian labour law and statutory compliance.
• Strong documentation skills for HR processes.

Responsibilities

• Execute HR policies ensuring compliance with Malaysian employment law.
• Lead recruitment processes including job design and onboarding.
• Act as primary contact for grievances and disciplinary issues.

Skills

HR operations execution

Document management

Problem-solving

Communication

Education

Bachelor’s degree in Human Resources or equivalent

Tools

HRMS

Microsoft Office

Job description

Education

Bachelor’s degree in Human Resources, Business Administration, or equivalent.

Experience

Minimum 5–7 years of hands‑on HR experience, preferably in F&B or hospitality, with proven ability to execute HR operations across multiple outlets.

Legal Knowledge

Strong operational knowledge of Malaysian labour law, Employment Act, Sarawak Labour Ordinance, and statutory compliance requirements.

Technical Skills

Proficiency in HR systems (e.g., HRMS, payroll software).

Strong documentation skills for contracts, handbooks, and compliance trackers.

Competence in Microsoft Office (Word, Excel, PowerPoint) for reporting and analysis.

Leadership & Execution

Ability to lead outlet managers in implementing HR processes and policies.

Skilled in handling grievances, disciplinary actions, and conflict resolution with fairness and documentation.

Capable of driving recruitment, succession planning, and performance management cycles under tight timelines.

Soft Skills

Excellent communication and interpersonal skills to engage staff and management.

Strong problem‑solving and decision‑making abilities.

High integrity, confidentiality, and attention to detail.

Other Requirements

Willingness to travel between outlets when required.

Ability to work independently while supporting management directives.

Commitment to continuous improvement in HR processes and compliance standards.

Responsibilities

Overview

The Senior HR Executive is responsible for executing and driving HR operations across multiple outlets, ensuring strict compliance with Malaysian employment law and company policies. This role acts as the operational lead for workforce planning, employee relations, and policy enforcement, directly supporting outlet managers and senior management in achieving organizational and compliance objectives.

Key Responsibilities

Policy Compliance & Governance

Execute HR policies and ensure alignment with the Employment Act, Sarawak Labour Ordinance, and other statutory requirements.

Conduct compliance audits and prepare HR reports for management and regulatory authorities.

Implement corrective actions for non‑compliance and track resolution progress.

Workforce Planning & Recruitment

Lead end‑to‑end recruitment processes including job design, advertising, interviewing, and onboarding.

Manage manpower allocation across outlets and maintain succession planning frameworks.

Monitor turnover rates and propose retention strategies.

Employee Relations & Discipline

Act as the primary contact for grievances, disciplinary issues, and conflict resolution.

Prepare investigation reports, issue warning letters, and ensure fair and documented resolution processes.

Provide guidance to outlet managers on disciplinary procedures and employee engagement.

Performance Management & Development

Drive appraisal cycles and ensure timely completion of performance evaluations.

Recommend promotions, transfers, and training interventions based on performance data.

Track training effectiveness and report on employee development outcomes.

HR Documentation & Systems

Draft, update, and maintain employment contracts, employee handbooks, and HR trackers.

Ensure all documentation is signed, acknowledged, and stored for audit readiness.

Support HR system upgrades and process automation initiatives.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• Annual Bonus
• EPF
• SOCSO
• EIS