Senior HR Executive

Oriental Coffee International; Puchong; On-site; MYR 200,000 - 250,000; Full time

Job summary

A dynamic food and beverage company in Puchong is seeking a dedicated Senior HR Executive to manage HR operations and workforce management across its outlets. The role includes overseeing payroll processing, recruitment, employee relations, and training programs. Ideal candidates should possess a degree in Human Resource Management and have at least 3-5 years of relevant experience in HR, preferably within the F&B or retail sectors. This position offers a vibrant office culture, opportunities for growth, and a 5-day work week.

Benefits

5-day work week

Performance bonus

Staff purchase discounts

Annual employee recognition dinners

Training programs

Opportunities for growth

Vibrant office culture

Team-building activities

Qualifications

• 3-5 years of HR experience, preferably in the F&B or retail industry.
• Strong knowledge of Malaysian labour laws and statutory requirements.
• Good interpersonal and problem-solving skills.
• Able to work independently with minimal supervision.

Responsibilities

• Manage and process monthly payroll, including attendance and allowances.
• Oversee recruitment for outlet and HQ positions.
• Handle employee grievances and disciplinary actions.
• Maintain employee personal files and HR records.
• Coordinate staff training and development programs.
• Plan employee engagement and welfare activities.

Skills

HR Operations Management

Payroll Management

Recruitment

Employee Relations

Problem Solving

Communication Skills

Knowledge of Malaysian Labour Laws

Education

Diploma / Bachelor's Degree in Human Resource Management

Job description

Oriental Coffee International – Puchong New Village

We are looking for a dedicated and capable Senior HR Executive to join our dynamic F&B team. The ideal candidate is hands‑on, able to work independently, and takes initiative in managing HR operations and resolving issues efficiently. You will play an important role in overseeing day‑to‑day HR activities and ensuring smooth workforce management across outlets and branches.

Key Responsibilities

• Manage and process monthly payroll accurately, including reviewing attendance, overtime, and allowances.
• Prepare incentives, bonuses, and maintain confirmation listings.
• Assist in coordinating performance appraisals and ensure all statutory contributions (EPF, SOCSO, EIS, HRDF, PCB) are compliant.
• Prepare payroll reports and summaries for management review.

Recruitment & Onboarding

• Manage end‑to‑end recruitment for outlet and HQ positions.
• Post job advertisements, screen resumes, arrange interviews, and prepare offer letters.
• Handle onboarding, induction, and documentation for new hires.
• Maintain an updated manpower listing and assist in manpower planning.
• Oversee foreign worker matters including recruitment, permit renewals, passports, medical (FOMEMA), and levy payments.
• Cross‑check and update foreign worker documents on a weekly basis to ensure accuracy and compliance.
• Liaise with government departments (Immigration, JTK, KDN) and external agencies on all related matters.
• Monitor worker quotas, hostel arrangements, and welfare conditions.
• Assist foreign workers when required and ensure compliance with all regulations and company policies.

Employee Relations & Disciplinary

• Handle employee grievances, counselling, and disciplinary actions in a fair and consistent manner.
• Prepare reminder or warning letters and ensure proper documentation.
• Educate staff on company policies and code of conduct.
• Support initiatives to promote positive employee engagement and teamwork.

HR Administration

• Maintain and update employee personal files and HR records.
• Prepare HR letters, memos, and correspondence as required.
• Assist in HR audits and ensure data confidentiality.
• Coordinate with managers on HR‑related matters and reporting.

Training & Development

• Identify staff training needs and coordinate internal/external training programs.
• Maintain training attendance and evaluation records.
• Support performance improvement and career development initiatives.

Employee Engagement & Welfare

• Plan and organize employee engagement and welfare activities (e.g. festive celebrations, company activities, appreciation events).
• Create an engaging and supportive work environment for all employees.
• Work closely with management to enhance employee satisfaction and retention.

Strategic HR Planning

• Guide and mentor the HR team to ensure smooth and efficient daily operations.
• Support management in workforce planning, HR policy development, and continuous process improvement.
• Provide strategic advice and practical solutions on HR‑related issues to management.
• Contribute to aligning HR strategies with overall business objectives to drive organizational growth.
• Perform any other ad hoc tasks or assignments as required by management.

Requirements

• Diploma / Bachelor’s Degree in Human Resource Management, Business Administration, or related field.
• Minimum 3-5 years of HR experience, preferably in the F&B or retail industry.
• Strong knowledge of Malaysian labour laws and statutory requirements.
• Experience in payroll, recruitment, training and foreign worker management.
• Good interpersonal, communication, and problem‑solving skills.
• Able to work independently with minimal supervision.
• Experience in supervising a small HR team is an added advantage.
• Able to work efficiently in a fast‑paced environment and meet tight deadlines.
• Applicants must possess own transport and willing to work in Taman Perindustrian Putra, Puchong (Nearby Taman Mas).

Why Join Us

• We offer a 5‑day work week.
• We give out performance bonus yearly.
• Staff purchase with discounted rates, given to those who wish to purchase company products.
• Company‑wide annual dinners will be held every year as employee recognition award celebrations.
• Provide training program to enhance employee skills.
• You will have plenty of opportunity to grow as a pioneer in our industry.
• We practice a vibrant & energetic office culture and provide engaging team‑building activities.

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