Senior Executive / Executive, Leasing

CLI; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global real asset management firm based in Malaysia is seeking a Mall Leasing professional to oversee leasing strategies and tenant relationships. You will monitor sales performance, negotiate lease agreements, and foster strong relationships within the asset. The ideal candidate will have a degree in Business or Marketing, with proven skills in tenant management and market analysis. This role offers opportunities for professional growth and development, along with comprehensive benefits.

Benefits

Comprehensive medical coverage

Training and development opportunities

Subsidised rates at serviced residences

Wellness programmes

Qualifications

• Proven experience in leasing and tenant management.
• Strong analytical skills to assess market trends.
• Excellent negotiation and communication abilities.

Responsibilities

• Monitor tenant sales performance to optimize leasing strategy.
• Facilitate new tenant onboarding and maintain tenant relationships.
• Execute leasing strategies aligning with asset objectives.

Skills

Tenant relationship management

Leasing strategy implementation

Market research

Negotiation skills

Analytical skills

Education

Degree in Business, Marketing or related field

Tools

Lease Management Software

Market analysis tools

Job description

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 13 August 2025, CLI had S$117 billion of funds under management held via stakes in seven listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-themed strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres, private credit and special opportunities.

Job Description

Mall Leasing (ML)

Performance Tracking

• Monitor and analyze the sales performance of tenants to assess the impact of Leasing strategies.
• Renewals: Track and manage Lease expiry, renewals, tenants-at-risk and vacancies. Propose and implement action plans to address any underperforming tenants or trades. Assist the MIC to develop exit strategies for at-risk tenants or non-renewals.

Leasing Strategy Implementation

• Execute the asset’s Leasing strategy, including tenant mix optimization and occupancy rate improvement.

Tenant Prospecting, Acquisition and Lease Negotiation

• Identify and engage with potential tenants to fill vacant spaces (new leases and/or renewals) and contribute to the asset's tenant diversity.
• Negotiate lease agreements, rental rates, and terms with prospective tenants, ensuring alignment with the asset’s Leasing objectives.
• Submit and seek approval of tenants offers. Secure renewals/new leases with full deposit payment.

Tenant Relationship Management

• Facilitate the onboarding process for new tenants, including coordinating move-ins and addressing initial tenant inquiries and needs.
• Establish and maintain good relationship with tenants in the asset and be their key liaison for asset-centric leasing matters, issues and concerns.
• Facilitate tenants’ collaboration with asset’s Marcom team on sales-driven activities to boost tenants' sales and sustainability.
• Support on all issues pertaining to existing Tenants on the assigned asset.
• Collaborate with the Credit Control team to manage tenant delinquencies, including negotiating payment plans and escalating issues as needed.

Asset Plan and Asset Enhancement Initiatives (AEIs)

• Assist in the execution of Asset Plan and prepare FMR, yearly budgets and update forecasts quarterly or monthly.
• Assist in Asset AEIs via contribution in repositioning and restructuring of trade mix and configuration works that will increase rental yield and add value to the asset.

Lease Administration and Reporting

• Support MIC on all monthly reporting, e.g., rental variances, asset’s rent roll, GTO submission, BMLM and ACG.
• Prepare regular reports on Leasing performance, tenant status, and Leasing strategies to the Mall In-Charge for review and verification.
• Prepare and analyze Leasing data to identify trends, opportunities, and areas for improvement.
• Liaise/work closely with Lease Management on lease documentation.

Market Intelligence

• Stay informed about market trends, consumer behavior, and competitor activities to adjust Leasing strategies accordingly.
• Conduct market research and analysis to gather insights.
• Contribute ideas to the MIC for improvements and/or to address Leasing issues.

Establishment of KPIs and Performance Tracking

• Establish Key Performance Indicators (KPIs) for Leasing activities within assigned portfolio.
• Track and manage Lease expiry, renewals, tenants-at-risk and vacancies. Initiate action plans to address any underperforming key tenants or trades.
• Achieve and contribute to achieving mall’s asset plan, GRI and occupancy.
• Negotiate and secure renewals/new leases which include issuance of Letter of Acceptance with full deposit payment.
• Ensure that Tenancy Agreements (TAs) be executed prior to handover of the demised premises.

Category-Leasing Strategy

• Prospect for new lease and non-renewals of key accounts with tenancies in more than one of the assets.
• Devise and implement a comprehensive Leasing strategy for assigned portfolio/trade category (on rotation basis), aligning it with the mall’s positioning and overall Leasing objectives.
• Develop strong lasting business relationships with a portfolio of retailers that is mutually beneficial.
• Collaborate with Cluster Heads/Mall ICs to develop exit strategies for at risk tenants or non-renewals of key retailers.

Tenant Mix Optimization and Growth

• Execute the planned trade/tenant mix and marketing strategy to bring in the desired tenants for the portfolio of assets.
• Responsible for the expansion and growth of retailers in assigned portfolio.
• Market portfolio and acquire retailers aligned with desired tenant mix of CLMY assets.

Tenant Prospecting and Relations

• Identify potential tenants within the designated trade category (on rotation basis) and actively seek opportunities to attract them to a portfolio of assets.
• Acquire thorough understanding of tenants/retailers needs and requirements.
• Expand relationships with existing tenants by proposing recommendations and providing appropriate analytics that meet their objectives.
• Serve as the link of communication between tenants and functional teams.
• Collaborate with the Credit Control team to manage tenant delinquencies, including negotiating payment plans and escalating issues as needed.

Tenant Acquisition and Lease Negotiation

• Negotiate Lease agreements, rental terms, and other contractual conditions with prospective tenants, ensuring mutually beneficial arrangements.
• Submit and seek approval of tenants offers. Secure renewals/new leases with full deposit payment.

Trade Category Expansion

• Explore opportunities for trade category expansion by attracting unique, innovative, and complementary tenants that can enhance the shopping experience.

Others

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences
• Strong advocate of staff volunteerism
• Wellness programmes

We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.