Senior Engineer Application Support

Infineon Technologies; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global semiconductor solutions leader is seeking a highly skilled IT Operational Specialist in Penang to support and lead IT Finance applications. The ideal candidate will ensure application stability and security while leading a support team to meet business goals. Applicants should have at least 3 years of relevant IT experience, familiarity with ITIL, and skills in PL/SQL programming. This role emphasizes teamwork and effective communication in a diverse work environment.

Qualifications

• Minimum of 3 years of experience in IT, preferably in finance applications.
• Familiarity with ITIL incident and change management.
• Experience in troubleshooting and maintaining documentation.

Responsibilities

• Ensure the stability, efficiency, and security of IT Finance applications.
• Lead a support team to drive business outcomes.
• Deliver high-quality service to users.
• Maintain compliance with company policies and minimize risks.

Skills

ITIL knowledge

PL/SQL programming

Problem-solving

Customer service

Teamwork

Communication skills

Education

University degree in Information Management, Computer Science, Software Engineering

Job description

We are seeking a highly skilled IT Operational Specialist to lead and support our global IT Finance applications. The successful candidate will ensure that our applications run smoothly, efficiently, and securely, and will work closely with our teams to meet our business needs.

Your Role

Key responsibilities

• Ensure the stability, efficiency, and security of our IT Finance applications.
• Lead a support team to drive business outcomes, prioritizing work and allocating resources effectively.
• Deliver high‑quality service to our users, enabling them to perform their jobs effectively.
• Maintain compliance with company policies and procedures, minimizing risks and ensuring the security of our applications.
• Collaborate with teams to align our applications with business goals, developing and implementing strategic plans to achieve success.
• Make informed decisions about our applications, prioritizing work and allocating resources to drive business strategy.
• Manage and mitigate risks associated with our applications, ensuring security and compliance with company policies and procedures.
• Ensure the timely and accurate delivery of periodic finance activities, such as financial reporting and planning, for our supported IT Finance applications.

Your Profile

Qualifications and skills

• A university degree in Information Management, Computer Science, Software Engineering, or equivalent experience.
• A minimum of 3 years of working experience in IT, with a preference for experience in finance application development.
• Familiarity with ITIL, particularly incident and change management, is required.
• Experience in PL/SQL programming is necessary to perform various operational tasks, such as periodical activities, root cause analysis, and consultation.
• Proven experience in troubleshooting and solving problems, providing high‑quality customer service, and maintaining accurate documentation.
• Willingness to acquire broad knowledge about finance applications, business processes, and web‑based applications.
• Ability to work collaboratively and efficiently with teams from multiple departments to ensure the orderly execution of proposed solutions and tasks.
• Good communication skills and teamwork abilities, with a disposition to deal with business owners, developers, and finance teams.

#WeAreIn for driving decarbonization and digitalization

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game‑changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.