Senior E-commerce Executive

Cambert (M) Sdn Bhd; Subang Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A growing e-commerce company in Subang Jaya is searching for a motivated Senior E-Commerce Executive to enhance online business strategies across platforms. This role involves team leadership, performance monitoring, and driving e-commerce initiatives. The ideal applicant will have 3-5 years of relevant experience, a solid grasp of Malaysia's e-commerce scene, and skills in analytics and management. Fluency in English and Bahasa Malaysia is essential, while Mandarin skills are a bonus.

Qualifications

• Minimum 3–5 years of experience in an e-commerce role.
• Strong knowledge of Malaysia's e-commerce landscape (Shopee, Lazada, TikTok Shop).
• Proven track record of driving sales growth and campaign success.

Responsibilities

• Lead and mentor the e-commerce team across various functions.
• Manage all brand stores on key platforms and ensure optimization.
• Track sales performance, ROI, and provide business reports.

Skills

Leadership skills

Hands-on marketplace knowledge

Data-driven mindset

Excellent communication skills

Problem-solving skills

Education

Bachelor’s degree in Business, Marketing, E-Commerce, or related field

Job description

Senior E-Commerce Executive

We are seeking a highly motivated and strategic Senior E-Commerce Executive to drive our online business growth across multiple platforms. This role will be responsible for managing the e-commerce team, developing sales strategies, optimizing online stores performance, expanding and developing online-exclusive products, and ensuring seamless customer experiences. The ideal candidate has strong leadership skills, hands‑on marketplace knowledge (Shopee, Lazada, TikTok Shop, etc.), and a data‑driven mindset to achieve revenue and brand‑building objectives.

Key Responsibilities

Team & Operations Management

• Lead and mentor the e-commerce team (content, operations, customer service, performance marketing).
• Ensure smooth day‑to‑day operations of all online platforms.
• Monitor team KPIs, provide training, and improve productivity.
• Develop and implement e-commerce strategies to achieve sales and profitability targets.
• Plan and execute online campaigns, promotions, and partnerships.
• Expand presence across relevant digital channels and marketplaces.
• Develop and expand the business of online-exclusive products.

Platform Management

• Manage all the brand stores on Shopee, Lazada, TikTok Shop, and other platforms.
• Ensure product listings, pricing, and content are accurate and optimized.
• Coordinate with platform account managers to maximize visibility and promotional opportunities.

Marketing & Performance

• Work with marketing team to align digital campaigns and brand messaging.
• Oversee marketplace ads, affiliate, and influencer activities to drive traffic and conversion.
• Analyse customer behaviour and recommend initiatives to improve engagement and retention.

Analytics & Reporting

• Track sales performance, ROI, and campaign results.
• Provide regular business reports with insights and recommendations.
• Stay updated with e‑commerce trends and competitor activities.

Requirements

• Bachelor’s degree in Business, Marketing, E-Commerce, or related field.
• Minimum 3–5 years of experience in an e-commerce role.
• Strong knowledge of Malaysia’s e-commerce landscape (Shopee, Lazada, TikTok Shop).
• Proven track record of driving sales growth and campaign success.
• Analytical, data-driven, and detail-oriented.
• Excellent leadership, communication, and problem-solving skills.
• Fluent in English and Bahasa Malaysia; Mandarin is an advantage.
• Candidate with a science background will be an advanced advantage.

Unlock Job Insights

Your application will include the following questions:

• Do you have customer service experience?
• How many years' experience do you have as an eCommerce Executive?
• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?