Senior Customer Acquisition Architect

Concentrix; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global customer engagement firm in Kuala Lumpur is seeking a Senior Specialist, Customer Acquisition to effectively sell and renew contracts by engaging with customers. The role requires strong sales forecasting, product knowledge, and the ability to manage customer interactions. Responsibilities include managing a high volume of outbound communications and utilizing CRM systems for data management. This is a full-time position offering competitive opportunities for career growth.

Qualifications

• Strong mastery of the company's products and services.
• Excellent communication skills for customer engagement.
• Ability to manage high volumes of customer interactions.

Responsibilities

• Demonstrate product value through customer engagement.
• Provide accurate sales forecasts weekly/monthly/quarterly.
• Manage customer objections and competitive pressures.

Skills

Sales forecasting

Product knowledge

Customer engagement

Objection handling

CRM management

Job description

A global customer engagement firm in Kuala Lumpur is seeking a Senior Specialist, Customer Acquisition to effectively sell and renew contracts by engaging with customers. The role requires strong sales forecasting, product knowledge, and the ability to manage customer interactions. Responsibilities include managing a high volume of outbound communications and utilizing CRM systems for data management. This is a full-time position offering competitive opportunities for career growth.