Senior Credit Risk Strategist — Dunning & Credit Checks

DHL; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

A global logistics company in Malaysia is seeking a Credit Risk Management professional to monitor credit processes and enhance customer satisfaction. You will be responsible for ensuring Dunning procedures and Credit Check approvals are properly executed. The ideal candidate has over 3 years of relevant experience and is proficient in Mandarin and English. Join a team that emphasizes risk mitigation while maintaining high service standards.

Qualifications

• 3+ years of experience in Credit Risk Management.
• Intermediate level of English knowledge preferred.
• Proficiency in Mandarin language is an advantage.

Responsibilities

• Monitor Dunning completion and review Dunning block status.
• Perform ICCC Stop Credit Process for overdue accounts.
• Conduct Credit Check and Approval processes.
• Follow up on identified risks and gaps.
• Lead meetings and improve customer satisfaction.

Skills

Good telephone conversation/handling skills

Effective communication and conversational skills

High customer focus and service orientation

Advanced MS office knowledge

Intermediate Presentation skills

Analysis of financial statements

3 years and more previous Credit Risk Management experience

Sensitive to cultural specifics

Local language(s) / Multi lingual

Proficiency in Mandarin language

Bachelor's degree in related fields

Intermediate level of English knowledge

Advanced knowledge of D&B credit risk reports

Education

Bachelor's degree in related fields

Job description

A global logistics company in Malaysia is seeking a Credit Risk Management professional to monitor credit processes and enhance customer satisfaction. You will be responsible for ensuring Dunning procedures and Credit Check approvals are properly executed. The ideal candidate has over 3 years of relevant experience and is proficient in Mandarin and English. Join a team that emphasizes risk mitigation while maintaining high service standards.