Senior Credit Management Executive AR Chaser / Collections

Singtel Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services company in Kuala Lumpur is seeking a Senior Credit Management Executive to manage Accounts Receivable and lead a team. The ideal candidate will have over 5 years of experience in AR collection for enterprise clients and possess strong analytical and communication skills. Responsibilities include verifying payments, preparing reports, and resolving disputes. This position offers opportunities for career growth and the chance to impact global operations.

Benefits

Career growth opportunities

Dynamic team environment

Impactful work in finance technology

Qualifications

• 5+ years working experience in AR collection for enterprise/ corporate clients (B2B).
• Experience in leading a team is a plus.

Responsibilities

• Manage Accounts Receivable (AR) functions and Credit Control operations.
• Follow up on overdue accounts and assess credit risk.
• Prepare monthly aging operation & management reports.

Skills

Finance/Accounting knowledge

Analytical skills

Team leadership

Communication skills

Negotiation skills

Microsoft Excel (VLOOKUP, PivotTable)

Education

Bachelor's Degree in Finance/ Accounting or equivalent

Tools

SAP

Excel

Job description

Senior Credit Management Executive (AR Chaser/Collections)

Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology?Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

The Senior Credit Management Executive (Corporate AR Chaser) is responsible for verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments. The primary tasks include managing Accounts Receivable (AR) functions and Credit Control operations for enterprise/ corporate clients while managing junior team members.

Make an Impact by:

• Managing Corporate AR.
• Statement of Accounts (SOA) generation to reconcile customer records & bank reconciliations.
• Check daily KIV listing, follow up with customer for payment details and provide to Collection for posting.
• Collaborate with relevant teams to resolve billing issues, e‑invoice rejections, and disputes.
• Assessment of release of handset/mobile sales orders.
• Hosting CFO Debt Reviews meeting with Sales team.
• Send suspension notice to customer when there are no disputes and customer failed to pay.
• Suspend mobile lines when customer did not make payments after reminders.
• Prepare monthly aging operation & management reports.
• Escalation on doubtful debts papers for high outstanding or slow‑moving accounts.
• Attend to auditor queries.
• Participate in process improvement projects (e‑invoice rejection statistics, CMLAS handling).
• Any other ad‑hoc job assigned by supervisor.

Skills for Success:

• Bachelor's Degree in Finance/ Accounting or equivalent.
• Minimum of 5 years working experience in AR collection for enterprise/ corporate clients (B2B) is required.
• Experience in leading a team is advantageous.
• Strong analytical, communication, and negotiation skills.
• Proficient in manual SoA (Statement of Accounts).
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc) and possess basic Accounting knowledge.
• Meticulous and strong eye for detail is an added advantage.
• Experience with SAP is highly advantageous.

Join us on our mission to continue defining the future of financial services. Apply Now!