Senior Clinical Specialist

IDS Medical Systems Group; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading medical distribution company in Shah Alam is seeking a Clinical Specialist to provide training on surgical equipment and support clinical teams. The ideal candidate will hold a Bachelor’s Degree in Nursing or Biomedical Science, have 2-3 years of experience in surgical settings, and possess strong communication skills. Responsibilities include developing training programs and coordinating with product management. Applications require salary expectations and work authorization questions.

Qualifications

• 2-3 years experience in operating theatre or surgical nursing.
• Experience with endoscopy and laparoscopic systems.
• Prior clinical training or medical device sales support experience.

Responsibilities

• Create training materials for surgical equipment.
• Provide product training to internal and external customers.
• Coordinate team workload and ensure training requests are fulfilled.

Skills

Training capability

Surgical devices knowledge

Documentation skills

Strong communication

Education

Bachelor’s Degree in Nursing

Registered Nurse (RN)

Tools

Surgical equipment

Job description

IDS Medical Systems Group ("idsMED Group") is the leading medical distribution and supply chain solutions organisation in 6 countries and ASEAN with an extensive Asia Pacific distribution network and access to over 10,000 healthcare institutions.

We represent over 200 global medical brands in equipment, medical consumables, digital information technology, and biomedical engineering services. Among the best-known brands in the industry we carry, namely Philips Healthcare for Patient Monitoring Systems, Philips Medical IT solutions – CCIS, EMR, EWS Getinge (Formerly known as Maquet) for range of Operating Tables, OR/Examination Lights & Ventilators, GE Healthcare for imaging and ultrasound, Enraf for rehabilitation, Belimed Sterilizers & Washers/Disinfectors, Seca weighing scale, HillRom for ICU and ward beds and Cutera for aesthetics.

idsMED Malaysia has 200 employees, including experienced medical field and sales specialists and professional bio-medical engineers providing installation and maintenance services. InnoQ and RespoKare are two premium brands under idsMED.

With the vision of 'idsMED Delivers Healthcare Solutions To Improve Quality Of Life’ and the mission ‘ASEAN’s Leading Medical Distribution & Supply Chain Solutions Company’, you are assured of quality innovation and services.

Training

• Collaborate with Product Management to create training materials for Surgical equipment to both internal and external customers
• Provide training to the Clinical Management, Sales, Service, or back-office team on regular basis or as needed
• Provide training on the use of products to external customers (nurses, doctors, & other medical personnel)

Marketing Activity

• Actively involved in running external marketing / education programs such as: scientific events (seminars, workshops, exhibitions), product presentations, demonstrations
• Work closely with Product Management to create marketing tools for the sales team
• Also responsible for developing a product strategy that has been assigned to each Clinical Specialist

Leadership

• Coordinate team members workload and schedule to fulfill training requests for internal & external customers
• Develop new team members with hard & soft skills required in order to complete their responsibilities by conducting training, shadowing, coaching, etc.

Management System

• volved in establishing management system based on quality management system, quality management system for medical devices, and anti-bribery management system
• Responsible for socializing the system to all divisions and ensuring the effectiveness of the running system
• Analyze corrective actions for system effectiveness in divisions

Qualification

• Bachelor’s Degree in Nursing, Biomedical Science, Health Science, or related field.
• Registered Nurse (RN) or similar clinical qualification is a strong advantage.
• Minimum 2–3 years’ experience in operating theatre (OT), surgical nursing, or clinical support.
• Experience working with surgical devices/equipment (endoscopy, laparoscopic systems, surgical energy devices, etc.).
• Prior experience in clinical training, product demonstrations, or medical device sales support is an added advantage.
• Willing to be on-call or support cases outside normal hours if required.
• Good documentation and reporting skills.
• Possess own transport and willing to travel across hospitals/regions.

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Clinical Specialist?
• Which of the following types of qualifications do you have?