Senior Business Analyst

Smart Tradzt Sdn Bhd; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A consulting firm in Malaysia is seeking a Business Analyst with at least 4 years of experience in Business Analysis or Consulting. The successful candidate will be responsible for analyzing and optimizing business processes, conducting workshops, and providing client support. A Bachelor's degree is mandatory along with strong capabilities in configuration, testing, and enterprise solutions like ERP and CRM systems. This role offers the opportunity to engage with various industries and deliver high-quality projects.

Qualifications

• Minimum of 4 years of experience in Business Analysis, Consulting, or Functional roles.
• Familiar with system functionalities, software development, and implementation of packaged software or solutions.
• Experience with enterprise solutions such as ERP, CRM, and Carbon Footprint tools.

Responsibilities

• Conduct research, analyze, improve, and optimize business processes across industries.
• Develop analyses, reports, proposals, Standard Operating Procedures (SOPs), operational guidelines, and presentations.
• Facilitate requirements workshops with clients, partners, or prospects.
• Perform system configuration and testing.

Skills

Business processes understanding

Configuration and testing

Risk assessment

Data analysis

Education

Bachelor's degree

Tools

ERP systems

CRM systems

Carbon Footprint tools

Job description

Qualifications

• Minimum of 4 years of experience in Business Analysis, Consulting, or Functional roles


• Strong understanding of business processes with the ability to translate them into business requirements and specifications


• Capable of performing configuration and testing


• Familiar with system functionalities, software development, and implementation of packaged software or solutions


• Experience with enterprise solutions such as ERP, CRM, and Carbon Footprint tools (e.g., Corporate Carbon Footprint, Product Carbon Footprint, etc.)


• A Bachelor's degree is mandatory

Roles and Responsibilities

1. Conduct research, analyze, improve, and optimize business processes across various industries


2. Assess risks, identify strengths and weaknesses, analyze situations, devise strategies, and provide recommendations to address arising challenges


3. Develop analyses, reports, proposals, Standard Operating Procedures (SOPs), operational guidelines, and presentations


4. Facilitate requirements or design workshops with clients, prospects, or partners


5. Engage and manage the expectations of clients, partners, and prospects


6. Perform system configuration and testing


7. Learn system functionalities and contribute to enhancing product features for systems such as:
   
   
   • Enterprise Pricing System
   
   
   • Carbon Footprint Solutions (Corporate Carbon Footprint, Product Carbon Footprint/Life Cycle Analysis, Green Procurement, Green Finance, etc.)
   
   


8. Onboard and implement the above systems for respective clients and partners


9. Conduct workshops, gather and document functional requirements, identify information sources and distribution paths, and develop UAT plans, UAT scenarios, and training materials


10. Perform data analysis, configuration, system testing, support UAT, and prepare for Go-Live activities


11. Provide support to clients or partners when required


12. Deliver projects on time with high-quality deliverables


13. Collaborate with team members to prepare system setups for demos


14. Conduct demos when required


15. Monitor team members' performance and provide guidance when needed


16. Perform additional roles and responsibilities as assigned