Senior Account Executive (Advertising Agency)

ART & INSIGHTS; Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A creative advertising agency in Malaysia seeks a reliable Senior Account Executive to manage client relationships and project deliverables. The role demands at least 2 years of experience in a fast-paced agency, with strong multitasking abilities and excellent communication skills. You will coordinate with clients and internal teams while managing budgets and timelines. Proficiency in Microsoft Office and Google Suite is required, along with a knack for social media management.

Qualifications

• 2+ years of experience in client servicing in an agency.
• Strong communication skills and professional demeanor.
• Experience with social media posting tools is a plus.

Responsibilities

• Main contact for clients, managing communications and expectations.
• Ensure timely meeting of client deliverables.
• Develop budgets and manage project trackers.
• Coordinate with vendors for quality control.
• Schedule and monitor digital content for social media.

Skills

Strong multitasking skills

Budget management

Project management capabilities

Excellent communication

Interpersonal skills

Tools

Microsoft Office

Google Suite

Basic project management tools

Job description

Senior Account Executive (Advertising Agency)

Job Title: Senior Account Executive

Location: Petaling Jaya

Department: Client Servicing / Accounts

About the Role

We’re looking for a reliable, quick‑thinking, and multi‑talented Senior Account Executive with at least 2 years of experience in an agency environment. You’ll be the everyday bridge between clients and internal teams—balancing expectations, timelines, and last‑minute curveballs with grace and patience.

This role is for someone who thrives in the hustle of agency life: managing deliverables, overseeing social media postings, coordinating with vendors, and even helping build proposals for events and campaigns. You're the Swiss Army knife of the account team—organised, unshakable, and always one step ahead.

Key Responsibilities

• Act as the main day‑to‑day contact for clients, managing communications, feedback, and expectations with clarity and patience.
• Ensure all client deliverables are met on time and on brief, coordinating across creative, production, and strategy teams.
• Develop and manage budgets, quotations, timelines, and project trackers.
• Liaise with external vendors (e.g. printers, production houses, event suppliers), ensuring quality, timelines, and cost efficiency.
• Assist in the preparation of proposals, presentation decks, and post‑campaign reports.
• Schedule, upload, and monitor digital content across client social media platforms when required.
• Manage approvals, follow‑ups, and documentation in a fast‑paced environment.
• Flag issues early, solve problems proactively, and keep both client and internal teams aligned.

Requirements

• At least 2 years of experience in a client servicing role within an advertising, digital, or integrated agency.
• Excellent communication and interpersonal skills—able to stay composed, professional, and patient with clients.
• Strong multitasking, budgeting, and project management capabilities.
• Comfortable working with creative teams, vendors, and media partners.
• Confident in coordinating timelines and following up (persistently, but politely).
• Familiarity with content calendars, basic analytics, and social media posting tools is a plus.
• Proficient in Microsoft Office, Google Suite, and basic project management tools.

Bonus Points If You Have:

• Experience supporting event activations or on‑ground campaigns.
• Basic knowledge of paid media, campaign metrics, or influencer coordination.
• A sense of humour and calm under pressure—agency life can get wild.

If you’re highly organi­zed, people‑savvy, and ready to wear many hats—we’d love to meet you.

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