Sales Support Specialist: Customer Success

C. S. Yap Engineering; Klang City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading engineering company in Klang is seeking a full-time Sales Support Executive to support the sales team. The ideal candidate will assist with order processing, customer inquiries, and maintain sales records. Experience in sales support or customer service is preferred. We offer a competitive salary, bonuses, and benefits including health insurance and career development opportunities. Join us to contribute to our business growth and customer satisfaction.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive health insurance

Annual leave

Ongoing training opportunities

Qualifications

• Ability to liaise effectively with customers and colleagues.
• Attention to detail with strong organisational skills.
• Experience in a sales or customer service role is preferable.

Responsibilities

• Assist the sales team with order processing and invoicing.
• Liaise with customers to handle inquiries and complaints.
• Maintain records of sales activities and inventory levels.
• Collaborate with marketing for promotional campaigns.
• Provide excellent customer service for assigned accounts.
• Report on sales trends and opportunities to management.
• Contribute to the development of sales strategies.

Skills

Excellent communication and interpersonal skills

Strong organisational and multitasking abilities

Proficient in Microsoft Office Suite

Experience in sales support or customer service

Problem-solving and analytical skills

Willingness to learn and adapt

Passion for exceptional customer service

Tools

Microsoft Office Suite

Job description

A leading engineering company in Klang is seeking a full-time Sales Support Executive to support the sales team. The ideal candidate will assist with order processing, customer inquiries, and maintain sales records. Experience in sales support or customer service is preferred. We offer a competitive salary, bonuses, and benefits including health insurance and career development opportunities. Join us to contribute to our business growth and customer satisfaction.