Sales Support, Senior Executive (Back End)

Maclean Services Sdn Bhd; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A local services firm in Selangor is seeking a dedicated individual for a client services role. The ideal candidate will manage quotations, proposals, and contract agreements, while providing essential administrative support. Applicants should have a diploma or degree in Sales & Marketing or Business Management and at least 3 years of experience in client services. Proficiency in English and Bahasa Malaysia is required. This position offers a dynamic work environment and opportunities for fresh graduates.

Qualifications

• Minimum 3 years of working experience in sales or client services function. Fresh graduates are encouraged to apply.
• High level of proficiency in verbal and written English and Bahasa Malaysia.
• Ability to work independently in a dynamic & fast-paced environment.

Responsibilities

• Prepare quotations, proposals, and contract agreements.
• Gather information on market situation, competition, and development.
• Provide administrative support to the Client Services Department.

Skills

Interpersonal skills

Communication skills

Analytical skills

Problem-solving skills

Organizational skills

Action orientation

Resourcefulness

Education

Diploma or Bachelor's Degree in Sales & Marketing or Business Management

Tools

MS Office

Job description

Responsibilities

• Prepares quotations, proposals and contract agreements
• Prepare and compile all tender supporting documents on a timely manner
• Gather information on market situation, competition, and development
• Prepares monthly memos including billing, credit note, complaint memo and other relevant supporting documents
• Monitors ad‑hoc sales such as liaising with clients on job commencement date, deployment of resources and ensures client endorses upon the completion of the assignment
• Screens all incoming enquiries, complaints and feedback
• To prepare department’s weekly update, monthly and yearly sales report
• Updates relevant internal and external stakeholders’ database
• Provides support in conducting site surveys, site visits, filing and safekeeping of confidential documents, memos and correspondences
• Provides administrative support to the Client Services Department
• Adheres and complies to the Company’s processes and ensures all activities and materials meet the relevant organizational and statutory policies, including health and safety, employment act and equality laws

Requirements

• Diploma or Bachelor's Degree in Sales & Marketing or Business Management or its equivalent
• Minimum 3 years of working experience in sales or client services function / Fresh graduates are encouraged to apply
• Good interpersonal and communication skills with a high level of proficiency in verbal and written English and Bahasa Malaysia
• Good analytical skills, result oriented, organized, detailed and committed to deadlines
• Action oriented, innovative and resourceful with the ability to work independently in a dynamic & fast paced environment
• Possess problem solving and decision‑making skills
• Computer literate with knowledge in MS Office applications