Sales Supervisor- Sentul

GT-Max Motors; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive dealership in Kuala Lumpur is seeking candidates for a role focused on supporting sales operations and enhancing customer satisfaction. Responsibilities include assisting in financial management, staff supervision, and participating in training programs. Ideal candidates should hold a minimum of SPM, demonstrate a strong customer service mindset, and possess excellent communication skills. Fresh graduates are encouraged to apply for this dynamic position.

Qualifications

• Experience in Automotive, Retail Management, or a related field.
• Able to communicate in English and Bahasa Malaysia.
• Fresh graduates are welcomed.

Responsibilities

• Assist in motor retail operations including sales and after-sales service.
• Support management in achieving sales targets and customer satisfaction.
• Supervise and guide sales staff to achieve KPIs.

Skills

Customer service mindset

Excellent communication skills

Interpersonal skills

Ability to manage multiple tasks

Education

Min SPM in Automotive or Retail Management

Job description

Learn and assist in various aspects of motor retail operations, including sales, and after-sales service.

Support the management team in achieving sales targets and customer satisfaction.

Participate in customer service activities, resolving inquiries, and ensuring a positive experience for vehicle buyers.

Gain knowledge in vehicle stock management, showroom display, and promotional activities.

Assist in the financial aspects of the dealership, such as pricing, budgeting, and revenue tracking.

Learn about the latest automotive trends, products, and technologies to advise customers effectively.

Participate in leadership training to develop managerial skills for future roles within the dealership.

Supervise, motivate, and guide sales staff to achieve KPIs.

Conduct regular team briefings, product training, and coaching.

Assist in staff scheduling, performance evaluations, and discipline management.

Requirements

Min SPM and got experienced in Automotive, Retail Management, or related field.

Able to speak in English and Bahasa Malaysia.

Fresh graduate are welcome to apply.

Interest in the automotive industry with a strong customer service mindset.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and manage multiple tasks.

A desire to learn, grow, and take on leadership responsibilities.