Sales & Service Executive

AEON Credit Service (M) Bhd; Seberang Perai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A financial services company in Penang is seeking a customer service representative to ensure smooth branch operations and deliver excellent service to clients. The ideal candidate holds a Diploma or Degree, has 1-2 years of relevant experience, and is proficient in both Bahasa Malaysia and English. This role requires a commitment to cleanliness, operational tasks, and a willingness to work shifts, including weekends. Own transportation is advantageous.

Qualifications

• Minimum 1–2 years working experience in Counter Service, Retail, Insurance, Telemarketing, Banking, or Financial industry.
• Able to communicate well both orally and in writing in Bahasa Malaysia and English.
• Advantage to those with own transportation.

Responsibilities

• Deliver excellent quality of customer service towards internal and external customers.
• Ensure branch operation runs smoothly and adhere strictly to operational procedures.
• Deliver excellent achievement in sales for Personal Financing product, card recruitment, and insurance.
• Execute operational tasks as assigned by Branch Head.
• Ensure cleanliness and upkeep of branch for customer and staff safety and comfort.
• Undertake operations-related tasks daily including manning greeter/reception counter on a rotational basis.
• Willingness to be on duty on shift, weekends & Public Holidays.

Skills

Customer service

Communication in Bahasa Malaysia

Communication in English

Education

Diploma or Degree in any discipline

Job description

Locations

AEON Credit AB Prai

Responsibilities

To deliver excellent quality of customer service towards internal and external customers.

To ensure branch operation runs smoothly and adhere strictly to BSP for all operational procedure.

To deliver excellent achievement in sales for Personal Financing product, card recruitment, insurance product and any other products as assigned.

Execute operational tasks as assigned by Branch Head.

To ensure cleanliness and upkeep of branch for customer and staff safety and comfort.

Compulsory to undertake and carry-out operations related task daily including manning greeter / reception counter on rotational basis.

Willingness to be on duty on shift, weekend & Public Holidays.

Requirements

Possesses Diploma or Degree in any discipline

Minimum 1-2 years working experience in Counter Service/ Retail/ Insurance/ Telemarketing/ Banking/ Financial industry

Able to communicate well both orally and in writing in Bahasa Malaysia and English

Advantage to those with own transportation.

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• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?