Sales & Service Engineer

Hong Guan Technology Sdn Bhd; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm in Penang is seeking a Sales & Service Engineer to engage with potential and existing customers and provide technical support. Responsibilities include preparing quotations, maintaining customer relationships, and collecting market feedback. Ideal candidates hold a diploma or degree in engineering, possess strong technical and communication skills, and are willing to travel. This full-time role offers a competitive salary with incentives and opportunities for career development.

Benefits

Competitive salary with incentives

Training and career development opportunities

Supportive and dynamic team environment

Qualifications

• 1–3 years of experience in sales/service (fresh graduates are welcome to apply).
• Strong communication skills and willingness to travel locally and overseas.
• Own transport and valid driving license.

Responsibilities

• Engage with customers to understand their needs.
• Provide product information and quotations.
• Explain technical features to customers.
• Prepare and track sales documentation.
• Collect market feedback for improvement.

Skills

Technical skills

Problem-solving

Communication skills

Proactive attitude

Results-driven

Education

Diploma or Degree in Electrical, Electronics, or Mechanical Engineering

Job description

Engage with potential and existing customers to understand their needs and technical requirements.

Maintain long-term relationships with customers.

Provide product information, quotations, and follow-ups.

🌟 Join Our Team! 🌟

Sales & Service Engineer

📍 Butterworth, Penang | 🕒 Full-Time

🔑 Your Role

🔹 1. Customer Engagement & Account Management

• Engage with potential and existing customers to understand their needs and technical requirements.
• Maintain long-term relationships with customers.
• Provide product information, quotations, and follow-ups.

🔹 2. Technical & After-Sales Support

Because the company deals with technical products (power supplies and repair services), sales staff may also:

• Explain technical features of products or services to customers.
• Coordinate with technical/repair teams to ensure customer needs are met.
• Help arrange service, calibration, or repair support when required.

🔹 3. Market & Product Feedback

• Collect market and customer feedback to help the company improve offerings or strategies.
• May assist in reporting sales performance and trends to management.

🔹 4. Sales-Related Administration

• Prepare quotations, proposals, and sales documentation.
• Track sales pipeline and update company systems.
• Coordinate with internal departments (technical, logistics, support) to deliver on customer orders.

🎯 What We’re Looking For

• Diploma or Degree in Electrical, Electronics, or Mechanical Engineering
• 1–3 years of experience in sales/service (fresh graduates are welcome to apply)
• Strong technical and problem-solving skills
• Good communication skills, proactive, and results-driven
• Willingness to travel locally and overseas
• Own transport and valid driving license

💼 What We Offer

• Competitive salary with incentives
• Training and career development opportunities
• Supportive and dynamic team environment

📩 Apply Now!

Send your resume to: [******@hongguantech.com/ ***********@hongguantech.com]

Or contact us at: [Insert Phone:[phone]]

Be part of our journey. Grow with us!