Sales Senior Coordinator / Asst Executive

Sirijaya Industries Sdn Bhd; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A manufacturing company in Malaysia is seeking a Senior Sale Coordinator/Assistant Executive to support the sales team. Key responsibilities include managing order processing, coordinating with departments, and monitoring inventory. The ideal candidate should possess a Bachelor’s Degree and have 1-2 years of experience in sales coordination or a relevant field. Strong organizational and communication skills are essential for success in this collaborative role.

Qualifications

• Minimum 1-2 years of experience in sales coordination or administrative support role.
• Fresh graduates are welcome as training will be provided.
• Experience in manufacturing or industrial product environment is an advantage.

Responsibilities

• Manage order processing and ensure timely delivery to customers.
• Coordinate with various departments to support sales activities.
• Monitor inventory levels and communicate status updates.

Skills

Proficient in MS Office

ERP software knowledge (SAP, Oracle)

Good organizational skills

Attention to detail

Strong coordination skills

Effective communication skills

Education

Bachelor’s Degree in Business Administration or relevant field

Job description

Education

Bachelor’s Degree in Business Administration, Supply Chain, Sales Support, or relevant field (preferred but not mandatory).

Experience

Minimum 1–2 years experience in sales coordination, order processing, or administrative support role. Fresh graduates are welcome to apply, as training will be provided.

Experience in manufacturing or industrial product environment will be an added advantage.

Job Description

The Senior Sale Coordinator/ Assistant Executive plays a key role in supporting the sales team by managing order processing, coordinating with internal departments, monitoring inventory levels, and ensuring timely delivery to customers. This role serves as the communication bridge between Sales, Production, Purchasing, Finance, and Logistics to ensure customer orders are executed accurately and efficiently.

Key Responsibilities

Order Processing & Documentation

• Create Customer Order (COPI), Sales Order (SO), and Dispatch Lists based on Sales Managers’ instructions received via email, WhatsApp, or directly from authorized dealers.
• Liaise with the Finance Department to verify credit status, obtain customer approval for overdue accounts, and request the issuance of Credit Notes when necessary.
• Manage customer return cases by preparing Customer Returned Goods (CRG) and Credit Notes where applicable.

Production Coordination

• Create Job Request (JR) for existing items.
• Create Job Request (JR) and PPR for new items production.
• Follow up closely with Production Drawing (PD) and Production Code (PC) departments on PPR status until item codes are officially created.
• Coordinate with respective sales personnel to verify and confirm technical drawings for special or custom-order items, whenever applicable.

Procurement & Stock Coordination

• Coordinate with the Purchasing Department to source required components and trading items from external suppliers when there is an incoming order and existing levels are insufficient or unavailable.
• Request intercompany pricing from the Costing Department for trading items.
• Monitor and manage stock levels for commonly used production items.
• Track consumption of trading items and initiate purchase requests as required.

Logistics & Delivery Coordination

• Prepare the Dispatch List and monitor delivery progress of finished goods to customers.
• Follow up on items pending production by coordinating with the Planner Team to confirm completion status and expected dispatch dates.
• Work with the Logistics Department to track delivery progress.
• Communicate delivery status updates to the sales team and customers when necessary.

Required Skills

• Proficient in MS Office and ERP software (SAP, Oracle, or equivalent preferred).
• Good organizational skills, attention to detail, and ability to prioritize tasks.
• Able to work independently with minimal supervision and collaborate effectively across departments.
• Strong coordination, communication, and follow‑up skills.

Key Attributes

• Responsible, proactive, and customer‑oriented mindset.
• Strong problem‑solving attitude and willingness to learn.
• Able to work in a fast‑paced environment and handle multiple tasks simultaneously.

Working Conditions

Standard working hours with occasional overtime based on deadlines or urgent orders.