Sales Representative (FMCG, PJ/KL)

DKSH; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading FMCG distributor is looking for a sales professional in Selangor, Malaysia, to drive sales targets for assigned territories. Key responsibilities include executing sales strategies, managing customer relationships, and maintaining detailed sales records. The ideal candidate should have up to two years of experience in a similar role, strong understanding of the FMCG market, excellent communication skills in local languages and English, and proficiency in office productivity tools. This role is a significant step towards a dynamic career in FMCG sales.

Qualifications

• Up to two years' experience in a similar role.
• Demonstrated knowledge of the FMCG industry and market.
• Fluent in local language and ideally English; ability to communicate in Chinese is advantageous.

Responsibilities

• Support superior in managing operational expenditures against budgets.
• Execute sales activities for assigned territories, including marketing and order taking.
• Track progress against sales plans and KPIs.

Skills

FMCG industry/market knowledge

Strong selling skills

Communication skills

Negotiation skills

Research and analytical skills

Fluency in local language

English communication

Chinese communication

Tools

Excel

Word

PowerPoint

Job description

Sell products/services to achieve sales targets for assigned businesses/territories and overall Business objectives.

Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional skills and knowledge

• Demonstrate knowledge and understanding of FMCG industry/market/competitors/customers
• Demonstrate experience in assigned territories/products/ services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skillsDemonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken. Able to communicate in Chinese will be an added advantage as will need to communicated with Chinese speaking customers

Experience

• Up to two years' experience in a similar role