Sales Operations Coordinator

Intelligent Advisory; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading advisory firm is looking for a detail-oriented Sales Operations Coordinator to support their sales team in Kuala Lumpur. The role includes managing lead flow, tracking inventory, onboarding new staff, and managing online accounts. Candidates should possess a diploma in Business Administration or Operations Management and at least 2 years of relevant experience. Strong organizational skills and proficiency in Google Workspace are essential. This is a great opportunity for individuals seeking growth in a fast-paced environment.

Qualifications

• 2+ years in an operations, administrative, or coordinator role.
• Experience in sales support or inventory management preferred.

Responsibilities

• Oversee the flow of leads submitted by telemarketers.
• Track and manage company assets like SIM cards and laptops.
• Coordinate the onboarding process for new sales staff.
• Manage various digital accounts and platforms.

Skills

Strong organizational and multitasking abilities

Proficiency in Google Workspace

Excellent attention to detail and problem-solving skills

Ability to work independently

Education

Diploma in Business Administration or Operations Management

Job description

Job Summary

We are seeking a detail-oriented and organized Sales Operations Coordinator to support our sales team by managing key operational processes. This role focuses on backend support, including lead management, inventory tracking, onboarding new staff, and handling online account setups.

Key Responsibilities

• Lead Management: Oversee the flow of leads submitted by telemarketers and customer service teams. Ensure leads are properly routed to case checkers for verification and then distributed to sales staff. Maintain accurate records in CRM systems, track lead status, and generate reports to optimize the process.
• Inventory Management: Track and manage company assets such as SIM cards, phones, laptops, and other equipment. Handle procurement, distribution, maintenance, and inventory audits to ensure availability and compliance.
• Onboarding Tasks: Coordinate the onboarding process for new sales staff, including setting up necessary tasks, accounts, and training schedules. Ensure smooth integration by preparing resources and documentation.
• Online Account Setup and Management: Manage various digital accounts and platforms, including Google Drive for file sharing, website landing pages for lead capture, credit report systems, loan processing tools, and other related software. Perform setups, updates, and troubleshooting as needed.
• Other administrative tasks

Qualifications

• Education: Diploma in Business Administration, Operations Management, or a related field (or equivalent experience).
• Experience: 2+ years in an operations, administrative, or coordinator role, preferably in sales support or inventory management.
• Skills:
  • Strong organizational and multitasking abilities.
  • Proficiency in Google Workspace, and basic database management.
  • Excellent attention to detail and problem-solving skills.
  • Ability to work independently and collaborate with cross-functional teams.
• Preferred: Experience in telecommunications, finance, or e-commerce industries; knowledge of asset tracking systems or online platform management.