Sales Operations Analyst: AI-Driven Forecasting & Dashboards

Lumileds; Bayan Lepas; On-site; MYR 245,000 - 328,000; Full time

Job summary

A global lighting solutions company is seeking a detail-oriented Sales Operations Analyst for its team in Penang, Malaysia. The ideal candidate will leverage advanced analytics with Excel and Power BI, optimize sales processes, and support demand planning. Responsibilities include monitoring sales performance, assisting with CRM tools like Salesforce, and collaborating across departments. A Bachelor's degree in a related field with 7-9 years of experience is required. This role invites innovation in the use of AI to enhance operations.

Qualifications

• 7-9 years of experience in sales operations or business analysis.
• Strong knowledge of forecasting and demand planning methodologies.
• Experience with CRM systems, specifically Salesforce.

Responsibilities

• Analyze sales performance metrics using advanced analytics.
• Support end-to-end sales forecasting processes.
• Act as a liaison between sales, finance, marketing, and IT.

Skills

Advanced proficiency in Excel

Power BI

Data analytics

CRM systems (Salesforce)

Analytical problem-solving

Collaboration

Education

Bachelor's degree in Business Administration, Finance, Data Analytics, or related field

Tools

Salesforce

AI and Co-Pilot technologies

Excel

Power BI

Job description

A global lighting solutions company is seeking a detail-oriented Sales Operations Analyst for its team in Penang, Malaysia. The ideal candidate will leverage advanced analytics with Excel and Power BI, optimize sales processes, and support demand planning. Responsibilities include monitoring sales performance, assisting with CRM tools like Salesforce, and collaborating across departments. A Bachelor's degree in a related field with 7-9 years of experience is required. This role invites innovation in the use of AI to enhance operations.