Sales Manager (Pre Owned)

Sime Darby; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive company in Selangor, Malaysia, is looking for a professional experienced in the used car industry. This role involves developing sales strategies and managing inventory to enhance customer retention and overall business performance. Ideal candidates will have a degree or diploma and at least 5-7 years of experience in sales management, along with strong networking and market analysis skills. Join us to help drive our pre-owned department's growth and profitability.

Qualifications

• At least 5-7 years of experience in the used car industry.
• Experience managing a sales team.
• Knowledge of market pricing and vehicle appraisal.

Responsibilities

• Analyse business environment and develop sales and pricing strategies.
• Maximise commercial opportunities via events and campaigns.
• Shape customer retention strategies for pre-owned vehicles.
• Ensure consistency in finance and insurance terms.
• Monitor customer needs and competitor activity.

Skills

Sales strategy development

Market analysis

Team management

Networking

Customer relationship management

Education

Degree or Diploma in recognized field

Job description

Analyse the overall business environment, including competitors, economical and political factors, and develop sales and pricing strategies and ensure their implementation.

Maximise commercial opportunities through developing and implementing effective and consistent events and campaigns.

Shape and implement customer retention and prospecting to attract customers by delivering a differentiating retail experience for pre-owned owners.

Provide input into the annual budget with effective strategies to enable achievement.

Have a thorough understanding of competitors’ activities, plans and strategies and utilising this intelligence to shape internal strategy.

Develop strong networks, both locally and nationally to raise awareness of, and develop a positive reputation for the business and brand.

To manage the mix and specification of stock based on sales trends, local market intelligence and the availability of stock.

Identify GAPs and develop an effective Pre-Owned Strategy and assist in the execution of those strategies at dealer level.

Operational

Establish core business standards and procedures and ensure that they, alongside the core brand standards, are implemented and/or benchmarked consistently.

Kept abreast on the open-market pricing via different channels eg: online/printed media advertisement, etc.

Strong networking with other used car dealers to maintain good knowledge about actual price/market value of all different models

Coordinate with CRM department in implementing quality controls and ‘voice of the customer’ feedback systems (including complaint handling) which enable performance to be managed and reviewed regularly to continuously improve standards and consistency of performance.

Ensure that all ongoing finance and insurance terms and facilities are consistent with the achievement of financial and cost management targets.

Monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted.

Monitor the ageing of all available stocks under Pre Owned Department

Ensure quality appraisals are being done and purchasing standards are being adhered to with regards to vehicle condition and refurbishment activities

Responsible in handling any legal matters arising in the Pre Owned Department

Education/Professional Qualification:

Degree or Diploma in recognised field of study.

Professional Experience:

Manages a sales team before.

At least 5-7 years experience in used car industry.