Sales Manager (Online Advertising)

Asia Recruit (Permanent, Contract, & Executive Recruitment); Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading recruitment firm in Kuala Lumpur seeks a Sales Manager for Online Advertising, requiring a Mandarin speaker. You'll lead a high-performing team and ensure sales goals are met. Candidates should possess at least 3 years of experience in Advertising Technology sales and 1 year in a leadership role. Strong communication and interpersonal skills are essential. This permanent role offers exposure to dynamic advertising environments with opportunities for professional growth.

Qualifications

• Minimum 3 years experience in Advertising Technology sales.
• Minimum 1 year in a sales team lead/manager role.
• Demonstrated experience in recruiting for a sales team.

Responsibilities

• Manage a high performing team of Agency Account Managers.
• Ensure KPIs are exceeded and revenue is achieved.
• Conduct one to ones to assess team member performance.

Skills

Advertising Technology sales

Sales team leadership

Native level in Mandarin

Interpersonal skills

CRM experience

Strong communication skills

Education

Bachelor's Degree or higher

Tools

Sales force automation tool

Job description

Sales Manager (Online Advertising - Mandarin Speaker)

Job Openings Sales Manager (Online Advertising - Mandarin Speaker)

About the job Sales Manager (Online Advertising - Mandarin Speaker)

Job details:

• Job type: Permanent Role
• Work schedule: Monday to Friday, 9am to 6pm
• Job intake: Late September or early October

Job responsibilities:

• Manage a high performing team of Agency Account Managers focused on supporting and scaling existing advertisers within the book.
• Manage KPIs, ensure deliverables are exceeded and revenue is achieved
• Identify barriers and to improve productivity and success
• Develop, coach and manage your Agency team to ensure operational excellence
• Identification of top talent and hiring in the interview process to build out and maintain a high performing Agency Account Manager team.
• Focuses, motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
• Conducts one to ones with team members to assess performance against objectives.
• Carries out call evaluations on a weekly basis to ensure consistency and adherence to all regulatory requirements and best practice in customer engagement.
• Provides leadership, support and development to members of the team and builds on the strengths of the team members that drive optimum performance.
• Oversees and manages the day-to-day operation and workflow of the team in an organised and efficient manner.
• Creates a learning environment to ensure that the transfer of knowledge and insight occurs.
• Acts as a point of referral for complex and escalated queries
• Ensure that all client SLA targets are met, including aspects of: Meeting Client SLAs, Performance Management, People Management, Transition Management, Other key roles (Recruitment, Quality Management, Policy communication etc.)

Job requirements:

• Minimum 3 or more years experience in Advertising Technology sales in any online ad platform .
• Minimum 1 or more years in sales team lead/sales manager role.
• Native level in Mandarin and Cantonese language.
• Bachelor's Degree or higher
• Experience recruiting and hiring candidates for a high-performance agency account management sales team.
• Demonstrated experience forecasting new sales opportunities, setting goals, and monitoring sales activity.
• Ability to develop effective business relationships with all levels of internal and external management.
• Must possess strong oral, written, presentation, and interpersonal skills.
• CRM experience or comparable sales force automation tool.
• Strong knowledge of technology / social media channels
• Ability to identify and lead service improvement initiatives
• Experience in handling escalations from both external clients and internal sales and support organizations within a contact centre / queue-based environment as a plus
• Experience developing, measuring, and documenting improved efficiencies in workflow and system processes.
• Must be able to clearly identify goals, communicate vision for the team, and then deliver results
• Excellent influencing skills and ability to work with key cross functional business stakeholders
• Excellent customer service, communication and interpersonal skills

Qualified and interested candidates can apply by sending your updated resume to [e-mail].

Consultant in charge of the role:

Christine Lee
Senior Recruitment Consultant