Sales Manager- JB

EPS Malaysia; Kulai; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading logistics company in Kulai, Malaysia is seeking an experienced Sales Manager to oversee the Sales Department. Responsibilities include securing new customers, negotiating freight rates, and ensuring customer satisfaction. Candidates should have a minimum of 5 years' experience in the forwarding industry, possess strong leadership skills, and be able to communicate effectively in English and Bahasa Malaysia. The position requires a diploma or degree and the ability to work under pressure, with extensive travel involved.

Qualifications

• Minimum of 5 years’ experience in the forwarding industry.
• Effective written and verbal communication in English and Bahasa Malaysia.
• Must own transport with a valid license.

Responsibilities

• Oversee and manage the Sales Department.
• Secure new customers and ensure customer satisfaction.
• Prepare quotations for air freight, sea freight, and trucking.
• Negotiate rates and send sales leads to overseas offices.

Skills

Leadership

Interpersonal skills

Analytical skills

Communication skills

Ability to work under pressure

Education

Diploma/Degree in Marketing / Mass Communications / Business Administration / Transport

Tools

MS Word

Excel

PowerPoint

Job description

• To oversee and manage the Sales Department. Responsible for Business Development and Customer Care.
• To secure new customers, service existing customers, attend to customers’ requests, and ensure customer satisfaction.
• Prepare quotations pertaining to Airfreight, Sea freight, Trucking, warehousing, et according to customers’ requirements.
• Requisition and negotiation of rates from Airlines, Shipping Lines, co-loaders, and NVOCC.
• To send sales leads to overseas group offices and agents to generate additional businesses overseas.
• To secure routing order import and prepare shipping instructions for all nominated inbound shipments for both air & sea.
• To meet and achieve monthly and yearly targets. Also, prepare Daily Sales Appointment Reports and Sales Reports and write up profiles of every new prospective customer visiting and each week submit Sales Report to the Branch Manager/Marketing Director/Managing Director.
• Besides, shall also submit Bad Debtors Report by the end of every month to BM.
• To close follow-up and securing of debtor’s payments & to submit Credit Application to Branch Manager for each new client secured when terms are requested.
• Coordinate & provide seamless information feedback to/from our customer service and operation staff on any special arrangement requested by/offered to customers to ensure smooth & excellent service.
• To assist Branch Manager in achieving the company goals and objective.

Job Requirement

• Diploma/Degree holders in Marketing / Mass Communications / Business Administration / Transport with a minimum of 5 years’ experience in the forwarding industry
• Ability to write and converse effectively in English and Bahasa Malaysia
• Must be computer literate (MS Word, Excel & PowerPoint)
• Pleasant personality with good analytical, interpersonal, and communication skills and ability to interact well at all levels
• Strong leadership qualities with motivational skills
• Able to lead a team of personnel & Able and willing to travel extensively
• Possess own transport with a valid license
• Highly motivated, independent, and able to work under pressure