Sales Manager (Hotels)

UE PARK AVENUE INTERNATIONAL PTE. LTD.; Pasir Panjang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality company in Malaysia is seeking a Senior Sales Manager to increase corporate client base and drive revenues. The ideal candidate will have over 5 years of hotel sales experience and must demonstrate excellent negotiation and communication skills. This role involves identifying new business opportunities and maintaining strong relationships with clients, ensuring service quality in line with standards.

Qualifications

• More than 5 years of hotel sales experience preferred.
• Demonstrated initiative and results-oriented mindset.
• Strong communication skills in both written and spoken forms.

Responsibilities

• Increase corporate client base through solicitations.
• Identify new market segments and business opportunities.
• Review sales performance and negotiate terms.

Skills

Prospecting

Negotiation

Customer relationship management

Initiative

Analytical skills

Interpersonal skills

Communication skills

IT savvy

Tools

OPERA system

Job description

Key Responsibilities:

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.
• Work location: West, beside MRT station